Best Western Hotel Ferrari

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

We found the location to be inconvenient, not located near a train station with a few shuttle options though the shuttles seemingly don't run on Sundays? Breakfast options were okay but did cost per person. We spent some time sitting around the pool relaxing and actually got locked out of the hotel. Took some time to get attention of an employee to be let back in, though they did not unlock the doors so we propped them open to continue enjoying the pool area.

Room was large but bare. Just a couple of chairs besides the bed made the space not flexible to use as a true ‘suite’. Heat hard to control. Had a big whirlpool tub, but small spigot meant it took a long time to fill. Room clean; housekeeping does a nice job. Desk staff friendliness mixed.

Clean and very comfortable plus the breakfast was excellent. The staff were really good.

Yes !!

Really pleased with our stay- we had to checkout before breakfast- so cant comment on that, but the night receptionist and security guard (out front) were really friendly and helpful (especially as 3am!)

The website stated there was an airport shuttle. I called ahead to make sure this was accurate. The woman at the desk confirmed. They sent a taxi(not a shuttle) which we had to pay for when we arrived. I asked about this to which I was told the shuttle had specific hours(not listed on the website) and that outside of those hours, they send a taxi at our expense. We should have been notified of this when we called. I asked if the shuttle would be available for our return trip in the AM. She said no, it would be a taxi again. At this point we had no choice. I said ok, we would need a taxi at 3am. When we came down for our taxi in the AM, there was a man at the desk who said we didn’t confirm that we needed a taxi so we didn’t have one and he couldn’t call one because everyone was asleep. I asked him repeatedly to please try as we had to catch our international flight he called and said maybe someone would call us back. Finally a taxi service from the airport called and said they could take us but they would charge us from the airport to the hotel and back. At this point we had no choice. So, after paying for the hotel, we also paid an additional 180€ in cab fare.

The room was clean and the bathroom was well stocked with towels. There was no way to control the temperature, because it appeared the fan was missing from the ceiling, so it was very hot. I found the man at the front desk to be unwelcoming and a little rude.

Very nice clean hotel. Good location with lots of excellent restaurants nearby. Good staff

Clean lovely property

Great staff & a very nice location overall.