Matsue Universalhotel

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スタッフ対応やさしい

安く宿泊できたので助かりました 値段なりです

ぐぅ

For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.

古いホテルなのである程度はやむを得ないが、エアコンのファンが埃まみれで、少し気持ちが悪い。 その他は夕食と朝食が付いていて、コスパは良いと思う。

Mattress of a bed is old. There are 3 beds. I might pick wrong one.

Could be cleaner a bit but it was fine

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location