Xperia Grand Bali Hotel - All Inclusive

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The staff is amazing. The Spa service is 5 Stars. Book with confidence.

Convenient location close to the beach. Reasonable selection of food and drinks for this money.

Lovely hotel, great location and very friendly staff

Beginning of our stay was the worst you can imagine. When we arrived, hotel was full and there was no room for us. It was told to me, that there was problem with credit card and it was my fault. Luckily I had all information about our reservation and also contacted hotel few days before. After almost 1 hour of arguing, we got compensation and could use other hotel as well which was very good. We enjoy stay there mostly because of the other Xperia hotel. Food was nice, lot of sweets and everything. Staff was friendly, just on reception they could speak better english. Wi-fi almost didn't work, minibar just with water (at least something and water every day), I could imagine better cleaning of the room (we had to press button to show to clean our room, because they didn't come for one day - nobody inform me if I have to press it, there should be daily cleaning). So bad start, but it enden up really good and we enjoyed it - thanks to the manager (but if I wouldn't speak english and wouldn't be able to negotiate about situation, we would have to pay extra 50 euro for stay in other hotel for one night and without any compensation or canceling of our stay). If you wanna be close to city center, it's great place. Close to shopping, bar and everything.

Food was average. Rooms were clean. Holiday was great. Thoroughly enjoyed it all

Reception staff could be more friendly and approachable and be able to speak English Bathrooms needs to be cleaned properly not just a lite wipe over , food was ok there was enough food but they all seemed same not enough variation

When we got there do move us to hotel not even one star and they said the hotel it’s to fall for tonight it was so bad experience it was miserable I would like to have my money back because they said it’s 4 to 5 star

This hotel was clean and tidy enough, however, the pool area was not very pleasant. It was overlooked by private residential apartments and the road at the front of the hotel. It just seemed that had been tucked into a side street where there was a spare piece of land. There was also continual noise from what I think was a peacock somewhere which became more of a torture as the days went by. While the food was quite good it wasn't replenished yucky enough if at all.

loacated in central alanya. everything was sooo close. amazing location and amenities. for the hotel it was hot and decorated a bit weirdly but good overall

The hotel was very clean.The staff was very helpfull and delicate.The breakfast was incredible assorted and delicious.We separated from the hotel very happy.