Saddlebrook Golf Resort and Spa (Saddlebrook Resort)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The staff and service was the high point of our stay. Meeting Johnny at the gate the first day with his high positive energy and willingness to help was out of this world.

The main thing we hated is we were told to call guest services for a cart to pick us and our luggage up and was on hold 15 minutes then they hung up. We had a 9 am all day mtg at the hotel and had to check out and put our luggage in the car beforehand and their system of no cars on property made this a logistical hell.

The property for the most part looked good, there were renovations being conducted. The staff was amazing, from front desk, to valet, and restaurant staff. However, the cleanliness of the property was disappointing. There were ants in the room, cobwebs were noticeable, and the tubs and showers had not been properly cleaned(which we ended up doing ourselves because we typically do that anyway while traveling). I did express that during my checkout just so they were aware of the issue. Overall a decent stay, however for the price very disappointing.

We spent great time celebrating the 4th of July with live music and pool entertainment. This place is very relax far from metropolitan area.

the staff, the room, the food. Everything was fabulous

The staff was absolutely amazing! The rooms were always clean. The golf courses were beautiful and well maintained. The pool and bar area topped it off. Ben, the bartender was great! Can’t wait to go back!

Efficient staff everything went well

No one seemed to know what actual time the pool closed. The blanket on the bed felt like something to wrap furniture when moving.

The tennis clinic was amazing we had the pleasure of working with coach Ed he immediately corrected a lot of my errors in one session we are definitely coming back for more tennis clinics

We recently stayed here and had a mix of positives and negatives. The highlights were definitely the staff, who were friendly, welcoming, and helpful throughout our stay. The pool area was clean and enjoyable, and the golf course was beautiful and well-maintained. We had an amazing experience at the spa. We used the gym, which was well-equipped. Unfortunately, our room left a lot to be desired. It had a strong, unpleasant odor that never went away, which made it difficult to fully relax. The pillows were also some of the most uncomfortable I've slept on. They went completely flat as soon as you laid on them. We even requested extra pillows, but stacking two more still didn't provide enough support—it felt like my head wasn't resting on anything at all. Overall, the property has a lot of great amenities and wonderful employees, but I hope they address the room conditions because those issues had a significant impact on our stay.