Balaia Golf Village Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Big, clean and comfortable

The apartment we had was to far from reception & restaurant need to take an uber Please check your accommodation before travelling

Excellent place to stay. Rooms clean with all necessary equipment supplied. Rooms cleaned every second day.

Terrible room but after complaining was ok The complex is lovely and food was good Been before after others had bad rooms not sure if I would go again as the original room Was terrible.

The property was excellently maintained, the staff was friendly and helpful, the apartment was well-equipped and comfortable, with the possible exception of the living room furniture. The couch was small and uncomfortable, the foldout bed had broken slats, and we would have liked an additional 2 easy chairs.

1) the tennis court fee and hire is outrageous and should be mentioned that it is chargeable on the website. 2) towel hire is also another annoying part of the holiday. Keeping a “EURO” deposit of holiday money when I then have no use of at the end is just silly. 3) the room above me was getting renovated so wasn’t under construction. 4) the gardeners were outside our room most of the time. Again incredibly annoying and loud. 5) advertising of a “hot tub” on site suggests there is somewhere warmer than the pool available. The jacuzzi was the same temperature and if there is a hot tub on site maybe reception should indicate where this is. 6) room standards are dated and in some cases dangerous, we have the electricity trip 5 times during our stay. Tumble dryer buttons missing, switches hanging off the wall.

Outdoor pool was closed, did not use indoor pool.Pool upkeep was good but water temps in March not comfortable to swim in.Roo. clean up a towel replacement along with bedding could have been better. Staff at front desk were helpful, dishwasher replaced quickly, bonus having small freezer in our unit. Good size room, kitchen area. Coffee mugs and larger glasses.along with a few more kitchen utensils would have helped. No ventilation in washroom, heating worked well. TV was very small but range of stations was excellent. Golf course and tennis courts on site were good unfortunately tennis courts had no pickleball lines. Not sure what programs were offereed for families.

Property is well maintained in the communal grounds area Staff are polite and helpful Reception area clean. 3 bed superior apartment nicely decorated and clean on arrival, however the bedrooms could benefit from a thorough clean to remove dust. Also ,however some appliance's microwave and toaster , smoke alarms did not work so had to be replaced , when the reception was alerted about this problem Maintainance people arrived immediately to the property. Problems with linen, brown blankets in wardrobe need to be cleaned as they are filled with dust mites and are not usable. Some linen have soiled stains also so need to be replaced and cleaned. Issues with the apartment configuration as bedrooms are downstairs and kitchen is upstairs. This makes it difficult for people with mobility problems as the stairs do not have railings and this makes it difficult to go up and down the stairs , However once upstairs the decor , amenities are very nice and there is a large balcony with a dining table outside . Also a dining table for 6 people inside and lots of cutlery, pots and pans. Also beware of the electrical problem , the electricity will trip and cut off if there are too many appliances being used. So when cooking , turn off the lights upstairs and downstairs. Apartment was very cold and had to use the AC heater in all rooms, all ACs work very well. Apartment has a washer dryer which is very helpfully. All bedrooms at the back had patios with tables and chairs which was a bonus.

Water dripping from the ceiling. Horrible

The staff was very friendly. The place was very peaceful and very beautiful. The room was excellent and very clean. Me and my family had an amazing time.