Home2 Suites by Hilton Indianapolis Downtown

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Very old building…average upgrade

Staff was extremely helpful with early check in. Everything was excellent with the stay.

The breakfast this morning was good. The location of the hotel is great. We went to a basketball game downtown. Staff was friendly Valet service is really well run. They do a great job.

Clean room, slept very well on a comfy bed. Gym was good. Checked in early thankfully. Was a great stay

Great location - quick walk to event we were attending. Breakfast was nice, pool was enjoyable for kids. Staff friendly and valet was courteous

Staff was very friendly. Room had extra towels, blankets and dishes/silverware for the kitchenette. Great place to stay for me and my dogs while on business. Lots of great nearby food places as well.

Poor check in experience with zero help from the front desk attendant Zach. Elevator was broken and out of order and the coffee station had old cold coffee. Booked for the wrong day while in the lobby and still was forced to book an additional night without a refund or help from the property to resolve our issue. Overall poor experience and will not be staying at a Hilton hotel again, especially this location.

Rooms were clean and big however, I booked a king room and got a 2queen room- very disappointed to say the least when you pay $300 plus $48 to park you should get what you ordered. Yes we booked through hotels .com but we booked it 5 weeks ahead of the event we came for. Booked on May 11 and stayed June 16. The lady at the desk said that’s all they had. I even showed her my confirmation of the room. We had another room booked for 2queens for others with us and when we checked out they tried to put parking on both rooms when we had one car that they even parked (valet). Thought they could do better in reservations area.

Everything was excellent, except the breakfast was a bit underwhelming. The hotel was in close proximity to Gainebridge where the Fever play.

Our room was nice and clean but the hotel itself was a little below par. One elevator was out of order and the other one was very slow. Too busy for 1 slow elevator! Showing wear and tear but nice staff and clean rooms so it was okay