Zone Connect by The Park Udaipur

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

This is a 3 star property, not a 4 star.

Great for Solo travelers

The hotel claims to be 4star-as told to us by the Duty Manager. However- 1.) Does not provide 24x7 hot water… you have to tell them to start the hot water system and wait…then you have to waste at least one bucket full of water before you have running hot water…Eco-friendly just by show…glass bottles no plastic bottles, play card to be put on pillow to avoid bed cover change..etc.. just pure show to be eco-friendly 2.) Even during winter time they have no facility for room heating. Our room was very cold and this we realized on the second day when we opened the curtains and found that the windows were open letting the cold air in… an overlook from our end maybe.. but the bigger issue is security and safety lapse from hotel management who had a complete overlook on this important point. 3.) When asked for a simple bottle opener… they did not have one. 4.) When we arrived for check in there were no lobby boys or porters available to help carry heavy bags… old persons be careful. 5.) In buffet breakfast you have repeat menu. So for longer stay you will soon be bored as there would be less variety rotation. 6.) A four star hotel with limited menu… and that too only veg. 7.) They claim valet parking… did not see any such facility… you have to park your car outside the hotel boundary… 8.) They claim luggage storage… but we found our luggage lying in open till evening. In short you will find much better hotels in Udaipur with good views and facilities and at a better rate.

Kettle was dirty and had to call room service multiple times to clean the room.

The front desk staff did not know what they were doing. They could not even find my reservation. Check in took over an hour. It was the middle of May and the AC wasn’t even on!!! The restaurant staff was great. The food was great. The cleaning staff was good. The front desk could not even accept my international card for payment, even though the reservation was done internationally

I stayed in a suite. 1. Leaking taps 2. No stool in the room 3. No seperste extra bed sheet provided 3. Who cares kind of attitude. 4. Very high restaurant rates. 5. Some idiot was knocking the door in the midnight. 6. Unsafe 3rd floor with no attendant

Stay at Q Hotel was really amazing. Mainly attitude of staff was excellant and helped us a lot.

Hi, the hotel is very nice staff very co-co-operative, nice breakfast. Our stay was very nice and pleasant. Only thing problem is washroom flush doesnt works properly.......

Lack of access to public transportation. Helpful, friendly staff.

The hotel is so grossly mismanaged that one would rather stay at a cheap lodge. Air conditioning is kept off to save money, even when temperature and humidity are soaring. Maintenance of the hotel is zero. F&B prices are at par with the Four star facilities in the region but quality is worse than a roadside stall. Towels in the room were probably used for washing poop by previous user and weren't washed. Bed covers seemed ancient like the forts in Udaipur. Showers and flushes didn't work.