See & Wellnesshotel Gerbi

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Beautiful property and hotel room. Really enjoyed the pools, saunas, and even got a massage! Can’t wait to go back in the future!!

Comfortable hotel, great service and a beautiful lake view. Pool and Gym great and food excellent

Family run hotel but owners made me feel like I was an inconvenience. $650 for 2 nights turned into $900 when they messed up during check in and decided to charge $250 on check out. Room was spacious but dated and furniture frayed. Bathroom was updated. Ceiling in room was covered with splattered bug guts. I counted at least 20. No temperature control in room. Spa was ok but was told to save on energy only 2 of 5 sauna/steams were turned on. For the money - these owners need to make available all services they advertise. Do t be fooled by the pictures the views are ok but they need to cut down 2 trees that block view from in the outdoor pool. Breakfast was continental with cold eggs and odd tasting bacon. Decent selection but still a glorified continental breakfast. Bottom Line: I would avoid this hotel. It’s certainly not a 4-star experience. This is a 3-star hotel because of its spa but I give it a 2-star due to the level of service received. There are plenty of other hotels to stay at and I would strongly encourage you to explore other options.

I loved everything about this place - perfect location to relax for a week

Loved the family-run atmosphere. Unfortunately, no A/C and the fan provided was noisy. Also, we booked accommodations for a party of 3 via Expedia and received a confirmation. However, the hotel charged us an extra 30 Swiss Francs for the third person…beyond what we had already paid via Expedia for triple occupancy. This was not right.

It was great staying and i would like to back to this place for sure in future

We were late informed at check in that the wellness area required 2G+ which cost us a lengthy trip into Lucerne Center for a PCR test. At checkout they tried to charge us for a very expensive breakfast, which we never had.

Great overnight stay with the family. The spa was surprisingly nice and catered for all our needs. Will recommend it for anybody seeking a nice spa break.

Staff are friendly, clean and nice rooms. Spa area was smaller than expected but was new and almost empty. Food was very tasty.

It was a very nice stay for break. Not busy and the spa pool area was lovely. Gorgeous view.