Sono Belle Gyeongju (Sono Calm Gyeongju)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I loved my business stay at Sono Calm Yeoju, so this time I chose Sono Calm Gyeongju. First of all, I really liked the location, and having a hot spring within the resort made it even more appealing. I still don't quite understand why hotel guests only receive a 20% discount for using it, but I suppose that's common in Korea, where pools and spa facilities are often charged separately. That said, the breakfast was excellent, and all of the staff were incredibly friendly and helpful, which made for a very pleasant stay. While rushing to check out in time for my train, I accidentally left my jacket behind. When I contacted the hotel the next day, they kindly shipped it to me that very same day. That was truly impressive service. I was very satisfied with my stay and will definitely return with my family next time. I was also happy to learn that pets are welcome.

Very nice location access to many historic places. A lake was nearby and good walking path.

Rude staff

Not so recommend due to the staff and service

호텔 내부는 오래되어 업그레이드가 필요합니다. 조식 부페는 만족스러웠습니다.

- There were no bath towels. - The temperature controller was not working at all, so we slept with open window all night.

great location, but needs to be modernized. Furniture is a bit old.

Average cleaness

Property was old and never updated.

Our stay was nice, it was a spacious room and we even had a separate room with floor sleeping for the kids, with its own doors and everything. The lake view was stunning and we enjoyed a beautiful sunset and night lights. The hotel is situated in a great area, interiors of common areas are luxurious and they had a fun virtual playroom which we enjoyed. The restaurant Viento had delicious food although the buffet was closed; disappointing but understandable due to Covid-19. My complaint is with the pool. We paid an extra $100 for the family to go to the pool, however, the outside pool area was completely shut down and drained. There aren’t that many slides or play areas inside for the kids, so $100 seems steep. I’ve been to water parks that offered way more than that for the same price. Additionally, there’s no discount for being a hotel guest. So if you pay so much for the hotel room, and the pool is not exclusive to guests (anyone can come to the hotel and use it), AND the outside pool is closed, why are you charging so much? Next time, I would pay less and go to the Gyeongju water park. Tldr: The hotel is expensive for what it provides.