Blu Monkey Bed & Breakfast Phuket

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The biggest issue we had was that our children came down with food poisoning and got incredibly sick during our stay. Physically ill all over the room at 2am. Not the hotel's fault and we were ready to clean everything up ourselves. Unfortunately, when we went to the front desk to ask for supplies (paper towels, trash bags, cleaner, etc) to clean up the vomit, we were told no multiple times but the front desk clerk. We resorted to using all the towels in the room and soap from the shower. We cleaned the floors, the walls, etc. We stripped the now dirty sheets off the beds, gathered all the dirty towels, and put them in the hallway until the morning. We cleaned everything we could with what was available. When we checked out, we were charged extra for the dirty linens that we HAD to use to clean because the front desk clerk refused to give us anything else. It seems the hotel would rather we had just slept in the vomit covered room until housekeeping arrived in the morning. The hotel should also reevaluate having rooms not only right next to the front desk/lobby but also between there and house keeping. Whether it was guests coming and going at all hours of the night or housekeeping arriving to start cleaning, we were woken up throughout the night and early (before 8am) every day. One plus was that at least the beds were comfortable.

Look clean with white, convenient for work Safety, nice staff

Nothing special here except for the free cookies! Sometimes something small and very inexpensive can make a difference.

I liked it. It was walking distance from the port for boats to Playa del Carmen and Cancun. It was also within walking distance to shopping and dining.

good service, only thing is far to patong beach

Nice and clean, Nixe neighbour, i will check again when i come next time..

Everything prefer

Friendly and helpful staff, cool style. Very hard and uncomfortable bed, uncomfortable pillows. AC was rumbling during the night - not loud but rumbling.

Decent locality. Nearer to amenities. Staff were kind. Value for money

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