Samantha Apartments by Lowkl

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The room is clean and it's really good for the price!

Looks really good for the price!It depends what are you looking for but 4 ⭐ is just what I'm thinking about it

The check in process was rather aggravating. I booked the room and awaited the pre check in process. I immediately completed that part of the check in process , but never received further confirmation as to how to check in (being no staff was present). I initiated a chat within the Expedia app in attenpt to get the needed info for check in. I never could get a response with that information. I went to the hotel but couldn't figure out what to do because no worker was there. I called multiple times and was finally able to get an employee on the phone and get the needed info to check in to my room. The room reeked with the smell of mold or mildew. The floors were not swept & mirrors were dirty. The shower wasnt clean. The room was well stocked, however. There were tiny insects in the room and spiders. Construction is in process so it was very noisy upon waking. The hotel has trip hazards and you have to be mindful of that. It's a task unloading luggage and getting it to your room. I was not satisfied with my stay at all and I don't recommend this hotel to anyone unless you just need a cheap place to rest while on vacation.

The gentleman that runs this building was very nice and helpful. It’s a pretty quiet place, everything you need is within walking distance. Would recommend for convenience.

False advertised room is like a jail cell not privacy and no amenities

Alazing

Only the first day was really good; afterwards, bugs appeared on my bed and pillows. I was completely disgusted—I ended up sleeping on the floor that night, and I couldn't bring myself to stay there for another day! I told them to check into the issue so that no one else would have to go through a bad experience like mine.

Blinds are broken people outside can see us inside. I

Overall 2/5. Room was conveniently located a block from the beach, nice area. Room was similar to pictures, nice set up and TV. Although multiple minor problems kept appearing throughout our 4 day stay. On the first evening our AC unit leaked all over the floor and we came back and had to clean up the mess. We notified the staff and nothing was done. We proceeded to put the room trash can under to catch the leak, and the bucket sat there until our last day. The next day, we opened our window, and it broke, along with the blinds falling off its strings when you move them. None of the windows opened, all broken. The next day, we get home late after a night out, go put in our 4 digit code, and we are locked out of our own room. Time is out of “office hours” (10am-6pm) and we had to sit outside locked out of our room and call customer service number for help inside. On the phone I told the service provide about our leaking AC unit and other issues. We were told this would be fixed in the morning, and no one came. Next morning, we go to the front desk to get towels before the beach and were told to “wait 10 minutes”. We decided to go the the beach without towels, and told the staff again about leaking AC unit and issues. Surprisingly, we leave and come back after hours, and no one has checked on leak and bucket is full. We checked out last day and no one asked about any issues experienced this trip, no acknowledged of persistent issues.

Good location, close to beach