Radisson Resort Ras Al Khaimah Marjan Island

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Room was neglected- dust everywhere. Cockroaches in room also, staff dismissed i have left here with bites all over my body. I stayed here before 2 years ago and the hotel has downgraded i wouldn’t ever stay here again. Staff were rude and unhelpful. They upsold us balcony rooms which we had to pay extra for upon arrival and the hygiene and cleanliness of the rooms were horrible. I lived in squalor for 7 nights and had to put up with it due to them not refunding me despite me seeing cockroaches and i have already spent so much money on this holiday and couldn’t afford another hotel. Wouldn’t ever stay here again

The quality of the room is horrible

The food was not upto mark for the price we paid. Both dinner and breakfast. Limited spead and it was not tasty. Also we had issues with the bath as there was no door to the bath area and when you take a shower the entire bathroom gets wet and becomes slippery.

TV available in room is not useful as it is having few local channels and not a smart one. Housekeeping not done properly. Pools made our day otherwise Room conditions is very bad. Full night we heard noise from construction equipment nearby.

Room was average, water was leaking from window during rainfall, complained but they couldn't fix it. Pressure in shower was low and had difficulty taking bath. Centre table was shaky. However staff was good.

The hotel advised building work was happening surrounding the hotel but failed to mention the construction work was happening 24hrs a day. It was noisy at times and had I known this before booking I may of booked elsewhere. The room was not cleaned fully daily and coffees etch were not replenished daily which was disappointing. For me staying in a hotel u expected the room to be clean and the floor was not clean. I could feel dust and debris on my feet when walking in the room. One particular day the cleaner folded the soiled floor mat instead of replacing it with a new one. For me this was not acceptable. I did complain to staff and the room was cleaned better the next day.

The hotel is wonderful

Amazing experience in all aspects. Check in was fast, staff is professional, friendly and helpful. Mohammad was so accommodating. Thank you

3am - check in was great. The sea view room/balcony, had a fantastic view. The hotel is very clean in all communal areas and I can't fault the interior or facilities. Buffet breakfast was really nice, although slightly repetitive after 8 days. Not on the all inclusive package, but the meals in the restaurants and bar were really good. I was aware of ongoing development surrounding the resort, which is on all sides - although this really had no impact. You do feel slightly trapped, as there is nothing within walking distance (heat) although Leptis supermarket is a 5 mins taxi ride away. I was hoping to go to Al Hamra mall which is only a few km away - however the road there is underging works, and would be a 50 km detour according to taxis. The x 2 pools for adults were fine and quiet - although the one near the beach - had multiple tiles missing and clearly needs some maintenance, as also the grout is very black in certain areas. In terms of the beach, in the last week of September - half the beach umbrellas were missing the 'tops' in unbearable heat which caused problems as the resort was full. This was later rectified and new 'tops' added and the resort appeared a lot quieter early October. As a UK tourist, I would not unfortunately return again and also feel this should not be marketed to the UK market. 95% of the guests were Russian, who I found rude and disrespectful to the beach/bar/restaurant staff. Reception/tours/sales staff ignore you, if not Russian.

The room was never cleaned despite multiple requests. Breakfast lacked both taste and variety, and dinner was very disappointing. Additionally, although I arrived late—after 5 PM—the room was still not ready, and I had to wait until it was prepared.