The Heron By Sarovar Portico India

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great hotel for an overnight stay in Nairobi. Sadly the pool wasn’t open while we were there and that was one of the reasons we chose it. There was a mix up of rooms and it was sorted quickly without fuss. Food was good and service in restaurants great. My only quibble is when we asked for a breakfast box at reception (as we were leaving early the next morning) we were told to speak to the chef at the restaurant. We did, we asked for sandwiches. Next morning nothing was there. When we asked they said we could ask the chef again. When we did, we were told that we had to pay to have a breakfast box…. Lots of miscommunication and we ended up just making our own sandwich from the buffet (it was open at 5.45). Overall we would stay here again.

5 Stars - Everything is great

Very nice place and extremely conveniently locared with a very good price gor ehat you get and beds are comfortable also

I've stayed at the Heron multiple times and love everything about it. Staff, location, facilities Absolutely 5 Stars, my home in Nairobi.

Very poor service in the Bar, Room lacks basic toiletries

Easy access for Wilson Airport so good for a short stop over.

It is a home away from home. Staff are unparalleled.

Great location and the staff are very friendly and helpful.

Overrated. The Elevator and rooms at different levels so you always have to step up or down to take elevator. Restaurant food is mediocre. Rooms missing basic things like no hand towels and inconsistent water flow. No exhaust in the bathroom and bathroom door is just in front of bed. Rooms are definitely specious but poorly designed. I would not stay again.

5 Stars - Everything was wonderful ✨, especially the staff 😊👍.