King Royal Palace Ölüdeniz

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Nice hotel,breakfast was average,staff friendly and polite ,location is close to beach and hisaruna town but if you got disability not recommended which is hotel right top of heal

Internet poor, tv poor, pool lovely, staff helpful

Very dirty

Straight out of a horror movie. We were told we were “upgraded” to a walk-out pool room, but to even get to the room we had to go down two separate elevators, through multiple long hallways, a restaurant, three staircases, and puddles of smelly fish water on the ground. When we finally opened the door, the room was covered in mold — the walls were literally black with it. It was so bad I wouldn’t put an animal in that room. When we refused to stay there, the only “alternative” they offered was a room that looked like a used workers’ quarters: a pull-out bed on the floor and a large hole in the door next to the handle covered with a measly thin layer of tape, making it unsafe and easily opened from the outside. Completely unacceptable. We left the hotel exhausted, hungry, and still salty from the beach, forced to search late at night for another hotel. To make matters worse, this was the day after my fiancée and I got engaged - instead of celebrating, we were dealing with this nightmare. The management was unprofessional and the office smelled of cigarettes and had alcohol bottles lying around. They promised a refund, but have yet to process it through Hotels.com. This hotel is unethical, unsafe, and unsanitary and is not in compliance with basic health and safety standards. You are better off sleeping outside than at this hotel. Do not book here.

Awesome place and staff!!

manager rude， place not clean

Property is so Old, very poor furniture , bed is so basic and not comfortable, it was even shaking, room decorations is so poor. Staff is so friendly, view is amazing, location is very good , walking distance from telegrique

the view is spectacular but the propert is outdated

It was great friendly hotel 👍

Sertil Royal is a good hotel. We enjoyed our stay. We only stayed for one night but enjoyed the view of Oludeniz and the pool was lovely. It was quiet and clean. We did have to switch rooms because the toilet was broken when we got the room. But they were very accommodating and quick to put us in another room. We also got to the hotel 3 hours early and they allowed us to check in early which was very kind of them. Breakfast was good with quite a lot of variety to chose from.