RW Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Was welcomed by cockroaches and ants and the ceiling in the bathroom had holes in it and had paint coming down from a water leak. Also, the knob for the shower acting like it was going to break off. Friendly host, though

Staff was very welcoming, however only towels in the room, yellow. Toilet had a public hair. Mattress smelled. Cover throw on bed had white stains. And water in shower was not hot.

After driving 13hrs, I was ready to sleep. - The gentleman at the front desk was very friendly. Super cool dude. HOWEVER, the place was not what the photos show. - This is more of a motel than hotel. - Cars sitting on blocks with no wheels (should have been my first clue to what awaited me) - People live in these rooms. These are long term residences more than they are hotel rooms. - As soon as went into the room, I was greeted by 3 roaches. at first, I thought it was maybe a Florida thing. So I didn't think much of it. - Next, when I go into the bathroom, the towels are all yellow, no bleach is used for their laundry. - Drywall is busted inside, cracks and holes all over the ceiling, - When I moved the bedsheets, there were little white insects crawling under the sheets and by the pillows - Roaches by on the coffee table - and roaches and insects coming from the couch. - Didn't even last 45 seconds before I grabbed all my things and left the room. - as I was leaving, there were some insects that got on my bag and jumped on me, I threw the bags down and started shaking them off. - I cannot even imagine what it'd be like if I had stayed the actual 2 days. - I have video to show all of this stuff too. All-in-all, I'm not sure how Hotels.com lets them do business on their platform.

Roaches on roaches on roaches

We made a reservation and when we arrived for checking they could not find the booking then suddenly they found it. They did not have any rooms available and advised us to call Expedia to get a refund. We called and when Expedia tried to reach out to confirm they never answered. We were scared for our lives in that area, people loitering and likely high on drugs. We wanted to run out of there. I tried multiple times to reach out to the hotel and have Expedia reach out to get a refund and no answer from RW hotel. We had to scramble last minute to get a room with our three kids in the car. I was scammed and fooled by the previous reviews which was the only reason I even booked the hotel.

Staff was very helpful and friendly and easy to check in and to check out.

You get what you pay for. I wanted a cheap motel. The staff was chill though. If your fancy pants pay more some where else.

Nice place ... would stay again ... close to Disney and MCO.

Ac didn't work.

When I got there the place looked run down. Then there was absolutely no one at the first desk. I waited for 30 min and still no one arrived. Mind you I had a child with me. I ended up leaving the place and checking into another hotel