Impression Moxché by Secrets – Adults Only – All Inclusive

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Love this property. So many pools to choose from and relax.

Wonderful stay!!

Beautiful property…needs a little renovation to it, staff was very nice but seemed to be short on workers. So service sometimes could get slow. Food and drinks were kind of hit or miss. The upkeep of the pools in particular seemed lacking compared to others we have been to. The rooms are nice and a good size. The room service was outstanding on service. The entertainment team & butlers did an outstanding job. Housekeeping was wonderful as well. If you are a workout person like I am the weight room is not going to be for you. Very small & not much equipment. Probably the worst I have seen out of all the inclusive resorts we have been to. We have been to one other Secrets properties ,the Secrets Playa Blanca and there is no comparison. It is an amazing property .If you are picking between the two. Overall, I would give the resort a like a 6.8 out of 10. A very solid resort. We made the most of our 6 days and had a great time.

Absolute great place to vacation with you spouse. The staff are amazing , the food is amazing great rooms too

Loved almost everything about this resort!! The staff were top notch in our opinion and the property was gorgeous. Lots of food and drink options and the shows were fun. We loved the club at night too! Our only complaint was the fitness center. It’s way too small for an adult only resort. They should look at the Hyatt Ziva Cap Cana property for what a fitness facility at this level should be like. It was too small and not nearly enough equipment.

ALL GOOD

The whole property is absolutely breathtaking and the staff is nothing but amazing. Mariela and Alejandro took our experience to a whole other level. Their kindness and level of attention will definitely make us come back to this property to see them again

I recently stayed at Secrets Moxché Playa del Carmen and it was hands down the best resort experience I’ve had in all of Mexico, not even close. From the moment we arrived, everything was dialed in. The property itself is stunning, the food exceeded expectations across the board, and the overall atmosphere felt high-end without being pretentious. Every detail is clearly intentional, and it shows. What really set this place apart, though, was the service. Our butlers, Alexis and Cesar, were absolutely top-tier. They were proactive, attentive, and made the entire stay effortless. Anything we needed was handled immediately, and they consistently went above and beyond in ways you don’t typically see, even at luxury resorts. The pools, rooms, and amenities are all world-class, and the vibe strikes the perfect balance between relaxing and upscale. Whether you want to unwind or enjoy the full experience, this place delivers. If you’re considering a trip to Mexico and want the best of the best, this is it. This resort is truly the cream of the crop, and I would 100% recommend it to anyone.

One of the best all inclusives we have been to. It’s really well thought out and laid out. The property itself is phenomenal and so are the rooms. The whole energy and vibe on the property is A+. After 7 days I have to say the food is being way oversold and same with the food service. The food for the most part is average or below average. All most everything we had at the restaurants was either way overcooked or tasted like it was reheated and had been sitting out for a long time. The pool staff, bartenders, housekeeping and butlers all gave excellent service. But the service at the restaurants left a lot to be desired. It was also below average. It was common to be ignored, forgotten, get the orders wrong (all the time), not checked on for refills and I had dinner spilled all over me by a waiter twice. No apologies or anything for dumping hot grease on me. Didn’t even get me a napkin or say anything when I had to go change in the middle of dinner.

Very nice resort. Impressions gives many higher end options - from elevated toiletries (Le labo) to higher end liquors.