Limehome Den Haag Keizerstraat

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Room was vlean. Kitchen was well equipped supermarket and several restaurants on the same street

I had a great stay. Nice place and clean room.

- noticeable smudges on walls and door in bathroom - pillow, blanket and sheets smelled used (we requested replacement, unsure if it was actioned as the same smell persisted) - constant footstep noise from level above

Great location and comfortable beds

Kaputt und dreckig, laut Mitarbeiter von Limehome, die nicht richtig zuhören /lesen. Wer putzen statt Urlaub will, soll bitte limehome in der Kaizerstraat buchen

Goed ingerichte accommodatie, maar er zaten duidelijk haren op de kussenslopen. Omdat alles geautomatiseerd is, is er weinig directe service en doet het hele verblijf onpersoonlijk aan. Voor een verblijf ik Scheveningen zou ik eerder een 'echt' hotel aanraden.

Je moet een paar trappen op, dus beter niet met zware koffers reizen. Maar erg netjes van binnen.

Perfect stay and would totally recommend! Very clean and tidy and close to the beach and pier

Een prima net appartement op loopafstand van het strand en de pier van Schevingen, gelegen in een leuke gezellige straat van Oud Scheveningen. Helaas wel super gehorig en het is net alsof overige gasten in je kamer staan.

Had an amazing time on our vacation - the hotel and room itself were beautiful and in a great location. It’s sad because if the customer service was good I would give this stay a 5/5! The issue was the communication with the Limehome company. No one was on site other than the cleaners, which is not a problem, but means all communications are through WhatsApp(also not inherently a problem). I had a few issues and when I reached out it was a new person every time with templates response that had no idea who I was or where I was staying, even though my booking reference info was already provided in that exact thread. First, I messaged multiple times asking if it was ok to come a bit early to drop the bag and walk around. That was not possible, but they assured me my room would be ready at 3pm and it was not so I sat outside the door for 30 mins waiting for it to be cleaned. The stay itself was great but the next day I went for a morning walk at 9am, my entry codes stopped working so I was then again locked outside for another 30 mins -imagine if I was trying to catch a flight?!(I’ve seen others post about this) then I reached out to tell them and they asked me twice for my reservation details again! Quite disorganized and left a bad taste for an otherwise perfect hotel, location and stay. I hope you can take this feedback and improve your guest communications because I’ve stayed at other similar places that do it so well and you don’t even notice that no employees are on site