Aprilis Hotel - Special class

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I was welcomed at the hotel and my case taken to my room, the room was so small and dark, the window opened on to a stairwell, so it seemed like a prison cell, the bathroom was ok but the shower cubicle was extremely small and if you were on the large size you wouldn’t have been able to get in or out, the shower surround was coming away from the unit. The breakfast was always good and plentiful. If i was to stay there again I would definitely ask for another room. The cost of the two nights wasn’t cheap and to be honest I expected better

The rooms were nice and clean. Staff were generally very friendly and helpful. The issue we had was that some rooms do not have a window facing outwards so it felt dark and claustrophobic. We had adjoining rooms which saved our stay, as we kept the middle door open. The worst thing was the fact that there were obviously people smoking in the next room and the smell filled our room through the vents. Staff tried to solve the problem but to no avail. There should be detectors to identify culprits and prevent this from happening. There are signs saying it is a no smoking hotel and fines will be issued to smokers, however, staff guessed our neighbours were probably smoking in the toilets yet did not manage to stop this. This ruined our stay a bit.

Perfect location, few minutes walk for main attractions! Good breakfast, excellent staff, hotel itself very clean. HUGE problem are their beds! Firm is not a word to describe, rock hard!!! Pillows the same very hard. Paper thin walls, you can hear every word and sound, like literally someone in your bed. Shower cabin is very small, I am average size person was having trouble to get in or turn around. We had upgraded room, size is very good, but out of window like a prison courtyard.

Amazing location. Close to the museum, blue mosque, hagia sophia etc.. Great, friendly staff, on the ball at all times. Clean and tidy. Lovely terrace on the roof. Keep it up

Very good location

Room-had minimal yellow lighting and faced a stairway no sunlight-the hotel manager told me he was doing me a favour- apparently I had booked one single and one double but he had given me a quadruple and a double!I had in fact booked two double rooms. Two days later a smaller room was made available to us which we had to decline as there was no space to even open a suitcase fully! On the first morning for breakfast-the eggs had finished in the serving buffet we were told this would cost an extra 5 euros however as it was our first day they would give it us for free-Quite a shock as we had already paid for breakfast The highlight of this trip was when my wallet went missing from my room-it was there the night before and after breakfast as we were leaving the hotel I noticed it was not in my bag-however when I questioned the hotel about this the manager advised me no one apart from housekeeping had been in my room and she had worked there for over six years ... hence definitely could not be a thief! Final straw was as we were leaving the hotel - on the 1st day we were advised the drinks were free in the room - we actually double checked this with them - as we were in the taxi two men run up to my father and said pay for them and tried to pry open the taxi and get aggresive! Would not even check with the initial person who told us they were free! Finally the manager had no respect for women at all – almost dismissed all my concerns and did not take me seriously at all

Checked us in early which helped a lot. We came from a cruise so we looked forward to early check in and walk to grand bazaar

Location is perfect. Steps away from the tram stop. Short walks to major sites. Incredible breakfast. The staff could not be more attentive and helpful. They go over and above basic service. Shower is small. Beds very comfortable. Surprisingly quiet. Highly recommend

great location - exceptionally gracious and helpful staff

This is a smaller hotel conveniently located in the old city. The staff were very friendly and very helpful. They gave us great information which made it easy for us to make our plans on what to visit and where to eat. We could walk to most everything including the Blue Mosque. The hotel is clean and nice. There is a wonderful bar upstairs with great views. The rooms are good size and quite comfortable. We loved having a room where we could look out on the street and feel connected to the area. We would definitely stay here again.