Cresta Grande Cape Town

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Quiet and good location. Breakfast good and friendly staff. Beds comfortable but terrible pillows. Way too large/thick for any woman and no thinner ones available

Arrived late, on a whim, and the concierge and receptionists were so incredibly helpful, understanding, and accommodating. 10/10!

front desk Staff was very helpful

Nice hotel. Great restaurant on 3rd floor

Didn't have breakfast

Everything went great with this hotel. Very nicely run everyone’s super friendly and helpful. Room was comfortable

Super friendly and helpful staff

The food in the restaurant was very good. However the check in process was very slow and the room was ok but nothing special.

The location is great for the price. Staff are friendly enough. Rooms are decent-sized though a bit outdated. The biggest complain for me was the fact that the room caused some kind of allergic reaction (stuffy nose) in me, either from the carpet or from the aircon not being cleaned properly.

We stayed at the hotel for two nights and had a wonderful experience. The staff were warm, friendly, and very accommodating—especially the dining team at the breakfast buffet. The buffet offered a wide variety of options, and everything was well presented. Our room was spacious and clean, though the bathroom felt a bit outdated and could benefit from some fixture upgrades. On our last night, we noticed water dripping from the ceiling, which we believe was caused by moisture from the centralized air conditioning system. When we reported it, the staff responded immediately and kindly offered to move us to another room. However, since we were already very tired, we decided not to relocate and instead requested extra towels to absorb the water on the floor. One unfortunate incident occurred on our second day when I experienced diarrhea. I’m not certain whether it was caused by the water or something I consumed at breakfast. I suspect it may have been the complimentary bottled water provided daily, as I did not feel ill after breakfast on the first day and did not drink the complimentary water either on our first day. I also don’t believe it was related to dinner at V&A, since my symptoms began around noon the following day rather than later that evening. Still, I can’t say for sure what caused it. Overall, we truly enjoyed our stay. The hotel’s location is excellent and very convenient, and aside from the minor issues mentioned, we had a pleasant and memorable visit.