Hotel Snow Lavender (Hotel Snow)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

You cannot have a separated property on Singapore with this price. It's the only value of this property. But I recommend to use more money.

Staff is good!!

Affordable, handy to public transport and plenty of dining options, friendly hosts.

Nice helpful staff but noisy air con

Couldn't believe the stay. Lack of concern. Even paid for what called "superior" so could get a window (you will not otherwise). I don't know if lack of regard, but next room said was discusting as well. No one to care (busy watching stock exchange . Could invest in room conditions!) Never again. But what you expect for 60usd /night? Not to get sick? Just give them money. Be glad.

The staff is not very responsive to my complaints. My room had an ant problem and many flies. Even when I left a food item in the refrigerator the ants got to it. After I complained about the ants they gave me a spray can for me to handle the problem myself. There are residents in the property and the kids were yelling and screaming around 1am at night. The refrigerator was unplugged when I first arrived and not functioning. The room only had one outlet behind the head of the bed. They did not change the bedsheets or service the room once in my 5 day stay unless I asked them to. The description listed a desk but I saw no desk whatsoever which I needed. It feels like a poorly run mom and pop property and I would not recommend or repeat again. It was at a discounted price but for the size and condition of the room, it wasn't worth it at all.

We just flew in from Bali and needed to stay in Singapore for the night. So we chose this place as it was close to the hotel. There was over 7 spotted roaches my partner woke up with over 9 different bites from something on her arms and legs. If I could get a refund I would. Room is super small and the shower is connected to the toilet area.

small room and a little expensive with the taxes added on. Need to walk a little bid to get buses and Mrt. hot water and AC is great,quiet room.

It's a 2 Star hotel however I've never had such a small single room before. I tried to alter my arrival date by one day and get a refund within the stated timeframe on Expedia but was refused despite it saying a full refund was available at time of booking. The hotel advised me, when I finally check-in a day later, that their policy did allow refunds. The hotel policy is opaque at best and Expedia were no help whatsoever when I challenged them on this. The helpdesk even lied to me about not being able to contact the hotel as they said the hotel had blocked the helpdesk - really! They then proceeded to phone them - it was farcial! They just wanted to get rid of me. Buyer beware of both this hotel and Expedia

I enjoyed my stay at Hotel Snow. The staff was warm and accommodating and although the unit was small and barebones, it was still cozy enough for my wife and I during our week stay in Singapore. I recommend anyone who desires a clean and inexpensive hotel in a multicultural town in Singapore to pay Hotel Snow a visit.