Ong Kim Wee Residence Melaka By I Housing

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Please stay away from this property if you can unless you have time to wait hours to check in. Apartment was good for overnight stay but we had to wait for four plus hours to receive check in information which was very stressful after long day of traveling.

I recently stayed in this spacious apartment that accommodates a large family, just a 10-minute walk from Jonker Street. The owner communicated efficiently about check-in, and I registered with security upon arrival. However, I was disappointed to find a musty smell, worn towels, and unclean showers and drains when I checked in at night. The ensuite sink cover was stained, and the shower drain cover was removed, with debris stuck to it. After notifying the owner the next morning, they promptly arranged for cleaning, and I returned to find the apartment smelling fresh and looking much better, along with new towels. I would have preferred to have found the apartment in this state at check in, however, I appreciated the immediate action. For future improvements, I recommend maintaining bathroom cleanliness by pouring Janola or bleach down the drains when cleaning. The couch looks dated, and adding 2 single chairs or another couch in the large empty space by the sliding door would enhance the living area. While the balcony is nice, the outdoor furniture shown in the photos was not available. I can only recommend this apartment if the cleanliness standards are improved and consistently maintained.

Many thanks to the guardhouse staff who are polite, friendly and helpful!

The stay is very comfortable , clean , new and well maintain place. only the check in have hiccup, the cleaner did not put the key in the letter box. there are food option near the place. And it is a 15 min walk to Jonker Walk.

It was a good stay. Clean. Comfortable. Lots of check-in procedures that make it difficult.

It was gd, cosy and warm

Generally is ok but the bed is too soft. The shower head is too high.

Very troublesome check in procedure.. slow response and waste lots of time waiting at property guard house...

Communication for checking in was poor. However, overall property condition considered clean & well maintained

Communication with property management was a breeze. They were responsive and helpful. Strict security at this condo, which was commendable. Apartment was generally clean. We had a little problem with the water heater but it was resolved quickly. Good to have instructions to use the number lock (at letterbox) and water heater. My unit had a mahjong table/mahjong set and a cute llama stool. Pity that we only stayed for a night. Can’t comment much on the dining options or amenities nearby as we had a driver, so it was convenient to travel anywhere. Bathe neighbours in the nearby apartments were not so considerate. They spoke loudly which could affect light sleepers.