Chloe Gallery

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Comfortable bed excellent WiFi, excellent and friendly staff. Breakfast good.

Unique design and excellent staffs Good restaurant but less facilities

Unique location and have a good western restaurant Just not too much facilities

Booked for a weekend romantic getaway. Booked and asked for a non-smoking room and got a smoking one. The hotel advertised a spa and pool, both were closed or not available. The steam room was moldy and dirty, so did not use that. They were also doing construction on the weekend, even in the morning. Bad customer service, well below the star 4/5 star rating. Not worth $130 per night in Vietnam.

lovely hotel owner personally greeted us staff so friendly lovely pool ever room massive and different

A surprising boutique hotel in a very nice and quiet area of town. Impeccable service, HUGE rooms

Poor WiFi and choice of tv channels didn’t make whatever time spent in the room as enjoyable as it could have been as this made I think impossible to do work, or organise ones tourist plans for the day

Beautiful place to stay however a few small details could have made our stay 10/10. Having to search for kettle and hairdryer, ironing board but no iron, no coffee in room, just tea.

Not a 5 stars hotel! When booking this hotel my filter setting was for only 5 starts hotels so when it showed up in the results, I trusted that it was such. I am an experienced buisness traveler that only stays at 5 stars rated hotels. I have no idea how Tajmasago Castle obtained its rating but I can say without any doubt that it is not worthy of a 5 star rating, not 4, maybe 3. The location is terrible for someone who never been to Ho Chi Minh City before, it is far away from everything, and you must use a taxi to get in out of there. For some reason this hotel has No "Hotel" or " Tajmasago" signs anywhere on the building, there is absolutely no indication on the building that it is the Tajmasago Hotel, so when you order a taxi or Uber don't expect the driver to locate the place. I actually did not want to stay there once i was dropped off by my Uber, realizing that it is the middle of no where, so I tried to cancel my prepaid booking at the checkin desk but the desk manager strongly refused and recommended me to stay 1 night. It was late, I was tired so I stayed, The room was nice and setup as a mini suite on the 2nd and only floor of this building. But that was it. There are no 5 start hotel amenities, no gym, no pool, no restaurant the place feels more like a hostel. I will deal with Hotel.com directly to dispute this stay and make it right. Staff was nice but that don't change anything, you cant turn a 3 star hotel to a 5 star just by smiling.

Excellent interior decorating. Staff very helpful. Best to get a room away from main road.