Villas De Rosa Beach Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

10/10 stay will be back for sure. A must stay for title lovers as turtles came up to hatch all over beach. Ac was amazing and view was good. Sargassum was high but that was all of the area and nothing they could do about It. Bar next door is so fun and cute with great food.

We booked the hotel before arriving in Mexico. It looked promising—offering direct beach access from the room, and the room itself was very spacious and beautiful. However, the moment we arrived, we noticed a terrible smell even before stepping inside. When we entered the room, it was incredibly hot! There was only a relatively small air conditioner, and it was strictly in the bedroom. The living room, kitchen, and bathroom had no AC at all. We tried leaving the bedroom door open, but it didn't help, and the room's fans provided no relief. The tipping point was when we stepped out to the beach from our room—the smell was awful, and the entire shoreline was covered in seaweed. Not a single soul was in the water because of it. Due to the situation, we decided to leave the hotel immediately, after only about an hour or an hour and a half. We were supposed to stay for 3 nights. The hotel owner refused to give us a full refund, keeping 70% of the payment as a cancellation fee. (While this was stated in the booking terms, we never imagined it would apply to a situation like this). I do not recommend this hotel at all.

Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast

AC kept room cool

Nice the hotel not in a busy, tourist area. Tony, Norma and Socorro kind, informative and helpful. Drawback, a local market to biy necessary items, snacks helpful. Overall beautiful location Gracias

Boutique charm with excellent management: This hotel has a wonderful boutique vibe and several standout features. The beach is beautiful, with well-maintained palapas and chaise lounges. Unfortunately, we visited during sargassum season; while the staff worked hard to clean the beach, nature ultimately won. We loved that the room had a fan (as we prefer it over AC) and a surprisingly soft, comfortable mattress—a rare find! Communication with Tony, the manager, was quick and very friendly from check-in to checkout. One note for future guests: we asked the hotel to call a taxi and were charged $23 USD for a 5-minute ride. While the "taxi mafia" is a known issue throughout Quintana Roo and not the hotel's fault, it did mar the end of our stay.

Clean room, with coffee, fridge, and microwave.

Rooms are clean, WiFi worked great, smart tv, pool, beachfront was beautiful. Tony who runs the place is a great, kind, and helpful person.

Villas de Rosa is a hidden gem. The location is right on a beautiful quiet beach with great snorkeling right in front. The rooms are very spacious with everything you need. The beach bar has great food and amazing staff that make you feel comfortable. We will be back regularly!

Very nice place by the beach to stay, we enjoyed our time there.