Hotel Udai Kothi

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The pool was very nice. The location was wonderful. The service and food were mediocre

Got a good deal for the room selection at the last moment plan. Great greeting from reception and staff.

The stay was good! Spacious suite rooms but the smell inside the rooms was terrible.

We booked the "Udai Kothi" suite. The supposed most luxurious room. On arrival TV not working, safe not working, WIFI not working. Urine stained bedsheet, a jar of half eaten and bitten into cookies. No bathrobes, definitely needed for outdoor jacuzzi. Which wasn't filled on arrival. Takes a good couple of hours to fill. Also not advised that you have to call reception tfor them to turn on the jacuzzi. These emusualky involved a couple of phone calls to get switched on. They would then decide when it was switched off. It was turned off around 3.45 whilst we were still in it. Also not all of the jets in the jacuzzi worked. When we asked for bathrobes they said they didn't have as guests steal them!! That really isn't my problem. So only 2 towels were given. These were expected to be used for jacuzzi, shower and the indoor pool. Not good! Housekeeping is lazy. Often not leaving tea or coffee or both and again we would have to call reception. Also would often not leave water upstairs or just half the amount. Again giving cause for us to call reception There is no coffee maker as per room description, just a kettle There is no dressing room in this suite, again description of room says there is. Slippers and laundry bag were mysteriously placed in wardrobes after 3 days! Had to deal with the comings and goings of many hotel staff trying to sort out safe, TV and WiFi. Over 4 hours of our precious holiday time was wasted hanging around while various staff tried to fix the probles

TV doesn't work, internet doesn't work, safe doesn't work, jacuzzi doesn't work No bathrobes,

Rooms smells badly, towels were bad asked for fresh towels the lady came and sprayed the towels, Elavator was not working properly we got stuck 3 times. It was going up and down not sopping. Our experience was really bad. The price we paid per room per night could have stayed in a five star hotel. At night it was scary to go to your rooms the rooms were so far and no proper light was provided.i will not recommend this hotel to any one at all. We have booked 3 rooms all the rooms had same problem. Staff was not friendly at all. Their Manager Arif was so rude. He owes me 5000 rupees which he did not returned.will really appreciate if you can get my money back

Room, amenities very dirty

So I booked this just to stay for one night. I just wanted to be close to the old town. I wanted to use this just to sleep as I wanted to shop a little bit around. I looked at the website. I looked at hotels.com here with the pictures that this company has here and let me tell you. It is not how it looks like. It looks completely different in person so the next day we had to leave to a much better hotel. Also, I don’t want to mention the amazing beautiful pool in the picture that they have, the pool is empty.

.

The hotel was great. Alot of steps but if youre ok with that its very very good. Ambiance is off the charts unique. Ok food. Manager on duty was very kind and helpful. Everyone there was nice. It was a very good choice.