Honeysuckle Executive Apartments

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great location and easy check in and check out done virtually. It is keyless entry so a code is sent to you to use throughout your stay to access your room and other amenities. If you book parking, they send you a separate code, so it can be tricky trying to remember which of the two six digit codes to use. The lounge room area was spacious with a huge TV. The kitchen was well-equipped to do basic cooking. I found my unit to be comfortable and private. A nice balcony provides extra space to get a bit of fresh air and watch the world go by.

The plan Booked the prestige 2 bedroom suite as we are a group of 4 friends coming together and wanted to spend quality time with cocktails in the room before doing a big dinner. The problem Arrived to a very small 2 bedroom box. Upon raising this at the front desk, the staff tried to say that they are basically the same thing, and offered a late checkout instead of the room type that we booked. The actual room When we pushed the point (and only after pushing very hard) they gave us the room type that we had booked. It’s huge. Chalk and cheese from what they tried to palm off as “basically the same”. The bigger issue Whilst waiting for the elevator, listening to the staff try to work out the issue, it was clear that someone in very basic room had been reallocated, taking 2 prestige rooms out in error. It was clear that this would result in someone being downgraded, which they tried to make it be us. One staffer said to the other “why did you not give them this room” to a response “because the know the difference between room types” which highlights the intended lie. Someone got downgraded during the time I stated there, and I’m confident that they were not told. I’m just lucky to have an attention focussed partner who insisted that we got what we paid for. I’m sorry to say that someone else did not.

The room was perfectly clean. We thoroughly enjoy our stay. We will be back. Thanks again.

Great location

Great place to stay, close to eatries, civic theatre and transport

Clean and comfortable large apartment. Will book again..

Great accommodation with everything jncluded

We given a a mobilty accessable room .Floor tiles in bathroom slippery when wet.Dead bus in bathroom light fittings .Handbasin that low it hurt our backs. Pebbles on bedroom floor ,dusty skirting boards, bedroom door very difficult to open &close.Outside traffic very loud.

Room was super clean and a lot nicer than we expected! And the best part it was safe, getting in and out and to your own room it was very secure. Absolutely amazing for the price and the areas around was so good for food and located somewhere convenient and close to everything you need. Would definitely recommend them.

Clean and comfortable