Sunrise Serenity Phuket Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Amazing staff, great hospitality and good location :)

Great property that is close to the Karon Beach strip but far enough away that it is quiet. Really helpfulstaff.

Lovely staff, plenty of amenities, very comfortable bedding and bed. Great shower., awesome pressure. Very lovely warm pool.

Lovely staff very friendly and open 24 hour Room was clean and large with balcony bed was very comfy The porch light in my room was broken but then fixed same day Lovely area by the pool with Frangipani trees Would recommend staying here!

I was very disappointed with my stay. First, the hotel required a cash deposit and only accepted cash, which already felt inconvenient and unusual. The bathroom was in extremely poor condition — honestly the worst I have seen. It looked nothing like what you would expect from a hotel room. One of the main issues was the shower, which was in very bad shape. Another problem was that there were no proper photos of the bathroom or shower in the listing, which now makes sense because of their condition. There was also no hand soap in the bathroom. When I asked for some, the staff told me they didn’t have any and that I could just use the soap from the shower instead, which is not acceptable. To make matters worse, the room was full of ants, and during the night we were bitten by them multiple times. Overall, this was a very unpleasant experience due to the poor hygiene, lack of basic amenities, and the insect problem. I would not recommend staying here.

We had a wonderful experience at the Expat Hotel. We would definitely recommend this hotel to other travellers!

Good staff

No kitchen

Excellent facility and pool. Very short walk off the main street that has lots of restaurants and shops, and just beyond that is the beach.

Great value. The staff were very welcoming and quick to help. The bed was comfortable and the room and bathroom was kept very clean and tidy. The area around the hotel is quiet, but it's a short walk away from the busy Patak Rd and 10 mins walk from Karon beach.