City Center Quadrilatero Romano

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Pictures nicer than reality. Ground floor flat in a super location, but dark and no possibility to open a window. There is a washing machine and a dishwasher, but no tabs to use them. As a traveller you would appreciate some customer focus in terms of maybe a bottle of water or coffee capsules or so. Do not expect this here.

Not sure why this property is on a hotel booking website as it is a property managed through a 3rd party property management company. You are not “hosted” as a guest, but are required to sign a short term rental agreement before you are given any details about the property location. There is then an extensive list on how to turn on every appliance in the property - heating, HWS, and even Wi-Fi was turned off. Who turns the Wi-Fi modem off these days??? So of course when the modem was turned on, it failed to complete setup and therefore there was no wifi. A day and a half dealing with their support team resulted in numerous requests for photos of the modem and the old “have you turned it off and on again” we gave up. The apartment is also in a mobile phone black spot without any signal. Apartment advertised as having a full kitchen, but there was many utensils missing so it was pretty useless. Extensive list of euro fines for dirty dishes and mess etc, but no dishwashing tabs, tea towels, brooms etc provided to ensure everything left clean. Key pick up and drop off at a souvenier shop 500 metres from apartment. Overall, not what we expected.

Piso con mobiliario un tanto desgastado. No hay casi suplidos. Nunca dejaron ni papel de secar manos Suplido de jabón mínimo Ni siquiera un poco de café o té Comunicación complicada y totalmente impersonal. Tardaron 3 días en arreglar el internet

Great place. Great communication

A great apartment/loft for my girlfriend and I to stay in for a few days. Located in a good spot, in the heart of Turin.