Sea Star Resort Phú Quốc (Sea Star Resort Phu Quoc)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

It was perfect

The resort itself looks clean and pleasant. Staff are friendly and keen to help guests. We booked a garden bungalow for 10 nights. Upon checking in, we turned on the air conditioning, however it didn't seem to have any effect on cooling the room after a few hours, which did not bode well for a 10 night stay. This may not be a deal- breaker for everyone, but the receiption staff advised that there are no televisions in any rooms in the entire resort. We usually relax with a movie of a night as we don't go out late regularly. The aerial and power sockets are in the rooms but all televisions have been removed. We were offered another room to try to fix the air conditioning issue, but ended up checking out and into another resort. We knowingly forfeited our 10 night payment which was disappointing, but did that rather than "putting up" with a substandard holiday instead of what we were looking forward to. In fairness, the resort does not advertise as having televisions, but this is the first time travelling the world that a private room in a resort has not had a television. Before the failed air conditioning, my wife was happy to stay and was considering buying a television for the 10 day stay.

Clean nice people

It’s hard to figure out how to review this place. I would say for our 4 night stay it was okay. The beach is pretty. And I appreciate that there’s lots of chairs. If you want shade you can sit under a thick area of palm trees and I love that! So beach gets 5 stars. Staff gets 4 stars: very sweet and hospitable. We had a really hard time getting to the hotel from the airport because Grab kept declining our request. When I called the hotel they arranged someone to come pick us up right away and within 5 minutes there was someone in a really nice car that came and got us! Food/restaurant: Breakfast taste and presentation gets 5 stars! Best continental breakfast I’ve ever had in Southeast Asia! Lunch and dinner is a little bit pricy but the flavor is amazing. Their bar tending could use some work. The mixed drinks were not good. Here’s the problem : My husband and I both got horribly sick with food poisoning or a type of stomach bug. We primarily ate at the bar/restaurant here at the hotel. I understand this may not be everyone’s experience and I hate to complain but the sickness was terrible for about 24 hours. Note: the closest pharmacy is about a 10 min away Room gets 3 stars. when I booked the room it said “standard bungalow” however it’s not really a bungalow bc it’s attached to 2 other rooms! Thankfully we got an end room! But we were really looking for some privacy with a standalone bungalow. The room could also use a coat of paint and general updating.

The beach was the best. Better than others in the area. Restaurant had beautiful setting and good food. Reception service was great always helpful.

Great breakfast, great beach, Rooms so close to the beach. Great staff.

The staff was very friendly, plenty of amenities. The room was clean but,the shower has some black mold.

Very nice property, beach was very clean, and facilities were all very nice. Pool was not crowded and was also very nice. As of oct 19th 2025 the new and very nice beach bar is also open!

I liked the staff. They were helpful and fast . Smiling and wanting to make sure everything was to my liking. I was so satistfied I stayed for a month in a beach bungalow. Highly recomend this place. Perfect beach and location aendstayhappy.

Beachfront bungalows are great. Not the most modern but comfortable.