Mercure Vũng Tàu (Mercure Vung Tau)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Staff was exceptional..... I had a lot of Luggage and my room was at the end of the Hotel.... They had no problem delivering it to my room and then again when I left. Staff and facilities were excellent.... Manager was very grateful and honored a Hotel perk that I had joined.....

This property is split into two sections—one on the seaside and one on the hill (requiring you to cross the street)—making it feel like two separate resorts. The hillside section is quite steep and is not kid- or elderly-friendly. Since all the amenities are on the seaside, staying on the hill is incredibly inconvenient if you are traveling with children or older adults. On the positive side, the staff members are super helpful and friendly. I would easily give them 5 stars! However, the hotel itself is old and feels like it only received a cosmetic/visual renovation. The bathrooms had a strong sewage smell (we booked three rooms, and two of them smelled like this), and the water didn't drain properly in both the showers and the sinks. Overall, the stay was just okay. The private beach wasn't usable because it was covered in seaweed/sea plants that weren't cleaned up, which completely defeats the purpose of a private beach. The location is also inconvenient—it is neither the front beach nor the back beach. Since I’m not from the area, I didn't realize this beforehand. We had to take a cab to the back beach just so my son could enjoy the water. Would I book again? Probably not, due to the outdated facilities and the inconvenient location.

Breakfast and service was amazing! Love the view from balcony.

Gym needs more equipment

The hotel boasts a beautiful private beach along with breathtaking ocean views that truly enhance the overall experience. Our room was spacious, well-maintained, and spotlessly clean, making it a very comfortable place to stay. The staff consistently demonstrated a high level of friendliness and attentiveness, which made us feel welcomed throughout our visit. The location is also a major highlight, as the hotel is conveniently situated within walking distance of the iconic Jesus Christ Statue. Overall, it is a wonderful place to unwind, relax, and fully enjoy a peaceful getaway.

Excellent spot. Clean. Exceptional staffs.

Will stay again

Very good

Couldn't lock my room's door. A lot of stairs, no transportation from the check-in area to the hillside, pool closed too early. Same price you could pick a better place in the area. Room was clean but I will never stay here again.

No good