Fort Young Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

It was a wonderful trip my son and I would definitely visit again.

My stay was truly exceptional from beginning to end. The entire staff was warm, friendly, and incredibly helpful, making me feel genuinely welcomed throughout my visit. From the housekeeping team to the security guards, everyone was respectful, professional, and went above and beyond to ensure we were comfortable and well taken care of. Their outstanding hospitality made my experience even more memorable, and I truly appreciate the first-class level of service they provided.

Bartender at pool was very helpful. Gave us some direction to snorkeling before enjoying the pool and hot tub

I was very disappointed with my stay at Fort Young Hotel. When I made my reservation, it clearly stated that breakfast was included. However, upon arrival, I was told that breakfast was not included. This felt like false advertising and was a very frustrating way to begin my stay. In addition, several female staff members were rude, unhelpful, and lacked professionalism. Unfortunately, I also observed what appeared to be preferential treatment toward white guests. On one occasion, I had been waiting to be served first, yet a white couple who arrived after me was assisted before I was. Experiences like this made me feel overlooked and unwelcome. I also noticed staff frequently speaking to one another about guests in their native language, seemingly assuming no one could understand them. Regardless of the language being spoken, this behavior is unprofessional and disrespectful. What makes this experience even more disappointing is that my family is from Dominica. I was incredibly excited to visit my family’s homeland and looked forward to staying at Fort Young Hotel, but my experience fell far short of my expectations. Based on my experience, I would not recommend this hotel, and I do not plan to return. I sincerely hope management takes these concerns seriously and works to improve both customer service and the overall guest experience.

I enjoyed my stay at the hotel. Great staff, great service and the breakfast was phenomenal!

Staff was outstanding.

Fort Young and its staff were an amazing respite after days of hiking and driving the nature island.

So the hotel is fab! Clean! And pretty. My only only only issue: the females attitude. There were other people both males and females complaining how they were rude, most questioned was it the culture??? I’m from Dominica and no. It’s not. They did not help out nor were they kind. Let me specify: it was not rhe females at the front desk check in area. It was the other resturant and bars. We got a chance to meet Mr. Bedminister and he made us feel safe and at home! He had great energy! I will return next year for sure but I hope the females get a training on their approach towards the visitors.

Very convenient location. Lovely view of the sea and sunset from the room.Staff friendly and helpful

The rooms were lovely and clean, with plenty of room and a huge bed. Great views out of the window, even with a city view room. The pool area was small but never really busy, and very relaxing watching the sea. The food at the restaurant was amazing and the staff were very attentive. We were able to book a range of tours from the knowledgable concierge (the whale watching and sunset cruise is an must) and the reception were very friendly. The location is very convenient and all in all, we had a fantastic trip and would highly recommend.