Kameleon Travellers Lodge

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

チェックインの情報を担当の人が把握しておらず、態度が悪く、時間も掛かりました。部屋にたばこの吸い殻やごみが落ちてました。エアコンの音がうるさく、シャワーも出ませんでした。

現地のホテル名が違ったのでなかなか見つからなかったチェックインの時に2泊3日なのに税金を3日分取ろうとした。１泊の場合1日分の税金だから2泊は2日分だろうと話したら2泊分になった。デポジットをRM10入れるのだがチェックアウトの時に返金しないので、ボスに電話させて返金させた。部屋は汚くて、エアコンも壊れかけの感じ。

There is no one at the front desk despite the 24-hr front desk label advertised on hotels.com. Luckily there is another property belonging to the same owner (Kawana hotel) about a block away, and when I used the intercom the receptionist had to walk over and attended to my check-in when I arrived at 10pm. The room that I was assigned could not be locked properly from the outside. I discovered this in the morning when I was about to lock up and leave. The lock was broken, so just pushing on the door after "locking" it would open the door, so that was very disappointing. As said previously, no one at the front desk and when I used the intercom the receptionist at the other hotel was busy. There is no toilet paper in the toilet (only a bucket of water + hose), and the bed sheets are stained. The water supply stopped abruptly on the first morning. I am a solo male traveler who has travelled in the indian subcontinent, and this place reminds me of some of the cheaper places in inner-city mumbai. Given the amount of time I wasted trying to track down somebody to shift me to a room with a working lock on the first morning, I finally decided to change to another hotel closeby.

Not worth the money. Staff was rude. The property was badly managed.