Grand Hotel des Bains Kempinski

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This was one of best hotels during our visit to Switzerland ! The staff was amazing! They make us fee welcome since the first minute we arrived until we left. I will definitely come back again!! I was traveling with my son and they surprise him with a birthday surprise cake and room decoration they really made our stay wonderful!! The lady in red was amazing.!!! Love everything about this hotel,

There was scallfording blocking our window to look outside …

The whole entire staffs made our 2 nights special celebration extremely outstanding there is no words I can explain. Me and my boyfriend feel super welcome and accommodated during out whole entire stay. Will definitely be back and stay here again

Kempinski Grand Hotel des Bains is truly one of the best hotels I have ever stayed in. From the moment you arrive, everything feels exceptional; the location is unbeatable, surrounded by a magical alpine landscape that feels straight out of a postcard. The setting overlooking the mountains is simply breathtaking, especially in the mornings and evenings. The atmosphere of the hotel is warm, elegant, and timeless, making every moment feel special. What truly sets this hotel apart, however, is the staff. Every single team member was genuinely warm, attentive, and professional, making us feel welcomed and well taken care of throughout our stay. Their hospitality added a personal touch that elevated the entire experience. An unforgettable stay in St. Moritz; luxurious yet comforting, refined yet heartfelt. I would return without hesitation and highly recommend it to anyone seeking a truly memorable alpine escape.

A true 10 out of 10 experience !!

Great stay in an iconic place. The staff are very friendly and helpful, truly going the extra mile.

could be better for a brand like this and charges

We have stayed all over the world the service and exceptional hospitality received was first class from the hotel. We will definitely be returning in the future. Thank you to all the hotel team for making our trip memorable and especially the concierge team (Kristijan) for helping arrange restaurants during our stay. Best regards Dr Midha

The suite was new and very clean. Toilet was very small, and the towel heating rack was not working. Room temperature cannot be warmer in winter as there is no heating. The buffet breakfast spread was amazing. The restaurant staff must be commended: Fabio, Nabli & Sebastion at the egg station.

Property and rooms are beautiful. Very expensive.