Dịch vụ và cơ sở vật chất
Không hút thuốc toàn khu vựcThang máyHồ bơi trong nhàCó thể sử dụng xe lănĐịa điểm
Ngày nhận / trả phòng
Chọn ngày
Số khách & phòng
2 Người lớn, 1 Phòng
Tìm thêm khách sạn tại Brisbane
FV By Serain Residences 
167 Alfred StreetXem bản đồ฿ --Mỗi đêm
Chọn ngày để xem tình trạng phòng
Vì sao nên đặt?
Hướng nhìn đẹp
Đa số khách đều nhận xét tích cực về hướng phòng
Tiện ích nổi bật
WiFi miễn phí
Trung tâm thể hình
Xông hơi
Khám phá xung quanh
Ga Brisbane Fortitude Valley, 200m, Cách khách sạn khoảng 2 phút đi bộ
Sân bay Bulimba, 2.7km, Cách khách sạn khoảng 5 phút đi xe
Trung tâm Thương mại Brunswick Street Mall, 300m, Cách khách sạn khoảng 4 phút đi bộ23
Căn hộ Superior, 1 phòng ngủ
1 giường đôi hoặc lớn hơn
Tầm nhìn hướng núi
19
Căn hộ Tiêu chuẩn, 2 phòng ngủ
2 giường
Tầm nhìn hướng đồi
21
Căn hộ Tiêu chuẩn, 1 phòng ngủ
1 giường đôi hoặc lớn hơn
Tầm nhìn hướng đồi
Nhận Klook xu cho đơn hàng này & Tiết kiệm cho lần sau
Đánh giá
Đọc tất cả đánh giá
2.8/5.0
Dưới mức trung bình
35 Bình luậnVị trí
0.0
Dịch vụ
2.6
Sạch sẽ
2.9
Không gian & Tiện nghi
2.7
Tất cả
4.5+
3.0+
Đánh giá ngày: 7/Th07/2026
2.0/5.0
Dưới mức trung bìnhGia đình · Bạn bè và gia đình
Mold in the kitchen tap and through the dishwasher, the handles fall apart
Đánh giá ngày: 12/Th02/2026
1.0/5.0
Dưới mức trung bình When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue.
After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was.
Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision.
I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount.
I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address.
In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Đánh giá ngày: 13/Th12/2025
2.0/5.0
Dưới mức trung bìnhNhóm bạn bè · Vui chơi
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Đánh giá ngày: 27/Th10/2025
4.0/5.0
Rất tốtKhách lẻ
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking).
Check in was via the convenience shop across the road - strange, but easy.
Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy.
No information was provided re amentities (had to look up) and WIFI complex and poor.
Đánh giá ngày: 11/Th10/2025
1.0/5.0
Dưới mức trung bìnhVui chơi
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Đánh giá ngày: 7/Th10/2025
3.0/5.0
TốtCặp đôi
Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Đánh giá ngày: 27/Th07/2025
1.0/5.0
Dưới mức trung bìnhGia đình · Vui chơi
The complete disregard for customer satisfaction
Đánh giá ngày: 6/Th10/2024
2.0/5.0
Dưới mức trung bìnhGia đình · Vui chơi
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Đánh giá ngày: 25/Th07/2024
3.0/5.0
Tốt Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Đánh giá ngày: 26/Th06/2024
4.0/5.0
Rất tốtCặp đôi
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Tổng quan
Khám phá xung quanh
Phương tiện
Ga Brisbane Fortitude Valley
Sân bay Bulimba
Điểm tham quan
Trung tâm Thương mại Brunswick Street Mall
Vice City
Centenary Place (Lâu đài)
Phòng trưng bày POP, Đại học Nghệ thuật Queensland, Đại học Griffith
Trung tâm Nghệ thuật Đương đại Judith Wright
Trung tâm Văn hóa và Giáo dục Old Museum
Bến tàu Howard Smith
Hệ thống nước Úc
Không hút thuốc toàn khu vựcThang máyHồ bơi trong nhàCó thể sử dụng xe lănChính sách chỗ lưu trú
Khám phá thêm trên Klook
Điểm tham quan nổi tiếng ở Brisbane
Tất cả hoạt động du lịch Brisbane
Địa điểm du lịch ÚC nổi tiếng
- 1 Sydney
- 2 Melbourne
- 3 Gold Coast
- 4 Healesville
- 5 Perth
- 6 Cairns
- 7 Brisbane
- 8 Hobart