Naama Bay Promenade Beach Resort by Accor

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

One of the best resorts I’ve ever stayed at! The property was spotless, the staff was incredibly friendly and welcoming, and they even upgraded my room at no additional cost, which was such a wonderful surprise. I truly can’t say enough great things about my experience. I would highly recommend this resort to anyone, and I will definitely be back again!

amazing staff amazing service best place to stay in sharm

Excelente ubicación, habitación limpia. Personal muy atento

Wonderful central location with kind staff and a nice buffet. All inclusive option was very helpful in allowing us to maximize our time in the beach. The staff, Waleed in particular was just a pleasure to deal with. He was very kind and overall the rooms were very clean. Great stay!

This was one of the most disappointing hotel experiences I’ve had. Upon arrival, the room had visible mold and serious cleanliness issues. The bathroom was in unacceptable condition, with greasy shower walls that had clearly not been properly cleaned. These conditions raised immediate health concerns. I reported the issue to the hotel, and a staff member was sent to address it. They attempted to clean the mold along the edges of the tub using a toilet brush and advised that it was not mold. However, the issue was not properly resolved, and the condition remained concerning. I was then offered another room, but that room also had visible mold, which I showed to the staff member at the time. This made it clear that the problem was not isolated and that the property was unable to provide a clean or safe alternative. Given these conditions, I had no reasonable choice but to leave the hotel and book another stay at my own expense. This experience reflects serious issues with cleanliness, maintenance, and quality control. I strongly recommend that these concerns be addressed before accepting future guests.

Beautiful pool and sea view, room was spotlessy clean and large, bed, pillows and bedding were very comfortable, room service provided daily water, food was absolutley amazing and beach bar was stunning

Enjoyed the entire property

Good

Our holiday was wonderful, especially thanks to Mr. Muhammed at the reception and the restaurant staff. The food was delicious and varied. We couldn't swim in the pool because it was cold, but we swam in the sea every day and enjoyed the amazing underwater world.

It needs an upgrade