Ramada by Wyndham Baku

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Room was clean but someone had smoked in there and i had requested a non-smoking room. Service from the staff was atrocious, slow and inattentive, especially when serving food. Shower in the bathroom took 10 minutes to get warm. Otherwise a great location and a hotel with brilliant potential if the above are addressed.

Fantastic pool! I especially like that the pool inside was quiet and not crowded. In contrast, the pool outside is lively, with loud music. So you can move between the calm pool, music pool, and the beach depending on your mood. We were also pleasantly surprised by the quality of Ramada's restaurant. Both breakfast and dinner offered a varied menu, and the staff were extremely attentive and friendly.

Arrived late due to flight times, was given a “villa” out front (towards the highway) and pointed in the general direction of my room. Which wasn’t great to find in the dark. Room smelt damp and when I arrived all windows were open doors were unlocked and there were a lot of bugs. Room was generally ok, a little worn but the bathroom was not acceptable for a 4 star hotel, dirty and mouldy! Room was noisy from the highway then I had someone beeping there horn directly outside my room at 3am! Breakfast was ok. Left the next evening because I’d had enough, asked hotel to arrange a car toy the airport and they said they couldn’t so just booked a bolt car. Won’t stay here again.

Terrible personal

First of all, we had one of the worst hotel experiences ever. They checked us in 1 hour and 5 minutes late (the room wasn’t ready) – we were only able to check in at 16:05. It seems they hired the reception staff from the street; they gave no information at check-in. We had to learn everything by asking other guests. There were broken tiles in the pool, and my child’s foot was injured. Of course, there were no band-aids at the reception. They changed our room for no reason, and we had to pack all our luggage again. Most importantly, three days before arrival we called to confirm the reservation, but no one answered. Apparently, the phone was broken. If you don’t want to be disappointed, I suggest choosing a normal hotel for your stay. Positives: Despite being old, the rooms were in good condition. The cleaning team did a great job, the rooms were well cleaned, and the housekeeping staff were very helpful. Breakfast was also above average and tasty.

Very old furniture including beds, looks like these furniture is inuse for many decades. Door was not openning fully, only 10% I could open and supposed to enter with sidewalk. Allmost on all doors handles are not functioning properly. In overall it is pool with hotel rathar than hotel with the pool. Beachbis dirty and area for swimming is very small. Territory outside is also very dirty. The fact that check in is at 14:00 rooms suuppsed to be ready around this time. I came around 16:00 and could enter room only at 17:30, in addition they said that there will be towels for so.e period of time.

Fine staying.

Very Very disappointed , only the beach side location is good, rest everything is poor. Very old building with old beds , room and bathroom doors not working , not ample sitting in restaurant for breakfast. Every evening they have a pool side function due to which they close the pool .staff cannot speak or understand English, at pool side Bar , had to wait for hours to get order and then hours to get the bill. i think staff does not care for foreigners, specially Indians, shame on the management.

I like the excellent beach front view. Staffs were friendly. There is only one restaurant operational on site. The property is not well maintained by the management. The towels looked grey and not upto the mark. Breakfast buffet has limited options and food is always cold. Buffet should be hot. but the entire 3 nights of my stay, I encountered only cold buffet which is not a acceptable standard for a brand like Ramada. Rooms needed a desperate renovation as the bathroom looks old. Even though they have a gym, you can use it only from 9am which is very weird and completely useless as most tours start by this time. Housekeeping requests were met on time and the things we asked were delivered quickly. Hotel transportation charges are a bit hefty. You can download bolt app and use it to order taxi ride which is very convenient and far better and cheaper then the hotel transfer services. If you are a budget traveler or on a short trip, you may consider this property as the room rates are comparatively cheaper than the downtown properties.

We stayed for 2 days and to be honest everything went great. The service's, the stuff and food.