Boutique by the Museo

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Everything from check in to check out was perfect. This hotel is right by everything.

We had a wonderful week-long stay and really enjoyed our time here. The hotel is in a peaceful, beautiful location, and the staff were incredibly friendly and helpful throughout our stay. Our room and the hotel overall was also very clean. The location is excellent! It is very walkable and convenient, yet calm and quiet. Breakfast was tasty and generous with fresh fruit, though a bit more variety would have been nice. We were upgraded to a room with a separate living space, which was a lovely bonus, and having a fridge in the room was very convenient. A slightly more comfortable couch in the living area and a coffee machine or kettle in the room would have been nice additions, but these were minor details. Overall, it was a fantastic experience and we would absolutely stay here again!

No respetaron la habitación que teniamos reservada en planta baja y nos dieron un supuesto upgrade al tercer piso a un cuarto que no tenía agua caliente. Ademas, el desayuno muy limitado. Incluso una familia de huéspedes nos comento que mejor se fue a desayunar a un restaurant. La verdad estoy muy desepcionado de lo que pense que sería un buen hotel.

Hermoso hotel, tal cual las fotos, un ambiente tranquilo y relajado. Personal muy amable y servicial. Sin duda volveremos cuando regresemos a Mérida.

Un lugar acogedor, hermoso y la atención maravillosa. Limpieza excelente

My gold earring disappeared in my 36 hrs stay and no one is been able to answer me. Unfortunately there is no safe in the room.

The breakfast in the morning is amazing.

Had a great time with the family, the owner and staff made sure we had all we needed for that. Definitely recommend it for couples or families if looking for an upscale and relaxed atmosphere

The hotel is recently rebuild and the owners are very nice. But the quality compared to the prices is terrible... first of all our room was missing a safebox, then when we returned from dinner we found a huge cacaroach in the bathroom. I called reception to ask them to come kill it... but after 5 minutes waiting I decided to do it my self! The morning after, we tried to do breakfast there... we were expective a nice buffet or something similar to that but nope... you take a seat and the ladies start bringing you what they have... I ask for an Espresso, but incredibly they don't have Espresso Machine or jams or any pastry at all... only bred and eggs... and considering that we don't eat eggs... We then decided to have breakfast outside. Next day they hadn't change our bath towels or our bed linen and also forgot to replace the welcome waters... So, overall absolutely not a good experience. And way too expensive I don't suggest staying here.

The staff was great, and the suite was fantastic. It was 6 of us staying in a 3 br suite and it was very spacious. The decor was simply beautiful.