Royal Garden Hotel

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The room was very clean and modern breakfast and dinner buffet was excellent

This is the second time I've stayed at this hotel, with my previous visit being last summer. Although it's located along a busy street, the property is surrounded by trees and separated from the road by a gate, creating a pleasant and peaceful atmosphere. The staff are incredibly helpful and kindly offered me a complimentary late checkout after learning that I had an afternoon meeting on my departure day. The breakfast was also delicious. I would definitely recommend this hotel and will gladly stay here again on my next trip.

Great place

Very spacious and well kept room but surprised that there was no bathtub which I thought it has when I booked from picture. So when I requested for room with bathtub, I was asked to pay extra. I was disappointed that there was no free upgrade as I have booked 2 rooms 2 night each.

I've stayed at the Hyatt at Songshan Lake (close by) and the rooms here are almost identical, same room layout, slightly different bathroom but at half the price. About the only drawback is if you don't speak Chinese (I don't). Only 1 in 20 speak English, where the Hyatt probably more like 1 in 2. But the restaurant staff used Google translator, probably could have never ordered dinner without it. There is a buffet that would make it easier but I avoid buffets. I only rated the amenities a 4 because it appeared there was some remodeling going on near the swimming pool (which looked great but didn't use it) so maybe more amenities will be forthcoming.

Good room size and good place to stay in the area.

I use to stay at this hotel one week, each month, during the last 2 years. the hotel is clean and the service team is very polite.

The in room phone system is antique with loud static on line. Only 2 English language cable stations that played same programming every day. Room Servise food was terrible.

NA

it was good to stay in the hotel.