Hilton Garden Inn Great Falls

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Breakfast

It would have been nice to know that the hot tub was out of order, also I think a free breakfast would be preferred by all guests.

Excellent staff from registration to waitresses. Very clean property, well kept up!

The hotel was very clean and comfortable but I specifically booked a hotel that had a hot tub and the hot tub was boarded over so likely was broken or needed maintenance so it was disappointing. Also the swimming pool was a bit too cold. Otherwise a wonderful place to stay.

Clean hotel and attentive staff!

You offer a hot tube on your website but it wqs severely out of order the nightly price should reflect the inconvenience.

Exxellent room, staff and cleanliness. Will definitely stay again.

The front desk clerk was cold and unfriendly. The room was dirty. There was garbage behind the garbage can. There were ants coming from underneath the carpet. When we told the front desk about it they said “we’ll have maintenance take care of it when you check out.” They were very dismissive. There was someone else’s hair all over the bathroom and food crumbs under the desk. There were pink stains on the bedding. It was like they didn’t clean the room before we got there. I was not impressed at all.

There was no hot tub. We were also informed that the breakfast was not included.

Friendly, courteous and attentive