Carbon Hotel - Different Hotels

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We can't thank Betal and Emma enough for their warm welcome and for being so accommodating throughout our stay. They made us feel genuinely looked after. The hotel is lovely, with an excellent location that's just a short walk from both the station and the town centre. I would highly recommend the Deluxe Double Room with a bath, it's a little something out of the ordinary and made our stay even more special. We will definitely be back. Management should be incredibly proud of the team, whose excellent service made our visit so enjoyable. Thank you for a wonderful stay!

Fixtures, flooring tired

Best hotel ever

Very modern looking rooms and lobby however the rooms were not that clean nor were they well maintained. Modern design style but poorly maintained

Hallways had a lot of lights out in the hallway was very dark in particular when visiting a friends room was totally dark way to turn on a flashlight in order to look at room numbers. Did not feel safe going down the hallway as you had a step into a cubbyhole to get to your room and you couldn’t see if anybody was standing in there. Reported it to the reception area and nothing was done about it. Also the layout of the room with the bathtub in the middle of the room was very weird.

Excellent room size and Very unique room design. Excellent SPA and balcony. Downside is really the lack of fitness room. Affordable Parking with direct access to the Hotel. A some activities around the hotel, including an excellent park for walk or running.

The staff was basically unable to describe the location of the parking. They could not communicate, or apparently understand, north-south-east-west. Nice enough inside. Breakfast was good, but probably overpriced. Bathroom in the room was very dark, and made using the mirror almost impossible.

Great staff and lovely room with a huge bath..fantastic So impressed with the dining room and Michelin standard food...and again the staff and Chef Davide

The girls working the front desk. Were amazing....i arrived very early on an International flight, they did everything they could to get my room ready for a early check in!!!

We enjoyed our stay, hotel comfortable and excellent location. However I would say the room we had was too dark, too much black everywhere, trendy I know. But not good for vision. Also the step in our room was too dangerous going from bed area to bathroom area. I would stay again, but hopefully in a room with less hazards.