Lemon Tree Hotel, Hinjawadi, Pune

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good

Clean room, good hygiene, staff was helpful

Good

Good

great property and service

Saif, counter staff is not friendly support His behavior was very rude

Radisson down the road is better

I had absolute horrible experience at lemon tree Hotels. I stayed for 2 days with my parents and room given to us at the time of check in was single room with one bed and they put one extra bed leaving room with no space to walk. I had to request the receptionist for room change and they in return they mentioned it’s all they have. After talking to manager they changed the room. I had a terrible experience with room service. I ordered food and after taking the order they came back by saying they can accommodate only partial order. Food came cold and uncooked. Manager asked me that I can remove the entire order off my bill and can order something complimentary. At the time of checkout I was charged for that amount. I had to again ask them to remove that. In my opinion do not book this place. Common restrooms are very dirty and buffet has very limited options

Great staff……

Everybody from reception to the restaurant staff were great especially Ana the maid at the 2nd Floor!!!