Stayed here for a couple of nights on a business trip. The hotel is conveniently located close to Pune Lohegaon airport, and has lots of shops, bars and eateries in the neighbourhood, within walking distance.
I used in-room dining a lot during this stay. The food was generally speaking good, but the service left a lot to be desired: for example, food was ordered for two, but cutlery was provided for only one; a request for ice took over 45 minutes to materialise; butter was kept under warm toast - with predictable results:)...and so on. The serving staff were mostly young and seemed inexperienced. Obviously, nothing was done on purpose, but it was a little exasperating. A little training here will go a long way!
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