Hotel La Pagerie

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

We arrived 1 hour prior to check-in and the team graciously checked us. They explained the Blue ferry and assisted us with obtaining tickets online. The drinks especially the vanilla pina colada were delicious.

Voyage agréable

J’ai été enchantée par La Pagerie. La chambre était spacieuse et propre. Le site est enchanteur avec sa cour intérieure, sa végétation luxuriante et sa piscine avec bar. Le personnel est fort sympathique et serviable. Je recommande fortement et j’y retournerais sans hésitation.

Beautiful room and grounds. Lovely staff.

Our experience since arrival was extremely disappointing- not due to one isolated issue, but due to consistent disorganization and a lack of basic service standards. We were told our room would be ready at 3 PM, but it was not, and there was no apology or communication. The check-in process itself was inconsistent, with different information from different staff members. More concerning was the handling of our luggage. Our bags were taken without any receipt or tracking. After waiting over an hour, we were brought the wrong luggage, which raises serious security concerns. Despite multiple follow-ups, both by phone and in person, we were ignored. We were assured the luggage would be delivered while we were out, yet we returned hours later to find it still unattended. I understand that it may be a busy period, but the issue here is the complete lack of accountability, communication, and hospitality from your team. The tone throughout has been dismissive and indifferent.

Clean room , staff was great

Yes

High quality amenities and position in creole village

bel hôtel, chambre propre endroit ou la piscine magnique pres de deux plage 5 min a pied et facile pour se trouver un endroit ou manger

Rooms Need renovations