The Grand Orion - Kailash Colony

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Kind of okish...heard they converted into Oyo

The staff gave us a room that was dirty and the AC was broken. They brought in a mattress ( triple occupancy) that was as dirty (blackened from excessive use, a whole section ripped on one side) as one can imagine and said all hotels have similar stuff ( which is a LIE). Even thrown out mattresses looked better. I had to protest and threaten about registering a complain before they offered to change the room and mattress. Hotel room info on Expedia said view of city but the room looked into a dilapidated building. I saw a crawling insect in the bathroom (either a sow bug or a species of cockroach) & the bathroom sink had naphthalene balls which I’ve never seen in sinks before! I booked online for 3 nights & asked to cancel the 2nd & 3rd nights after seeing the room condition & the night staff didn’t do it immediately. I checked in around 10pm & now it’s 7am. Let’s see if they will charge me for cancellation of the other nights. All in all, this is a scam hotel. Do not trust the good reviews on Expedia. Expedia should take this hotel off their list.

Good hotel

Nice room with good AC and comfy bed. But I cannot recommend their laundry service. They delivered late, and with a missing item (corrected later). Then at check out time the hotel attempted to overcharge me. After I left I realized they had also short changed me.

Rooms were clean. Service by the staff was excellent. Reception desk staff were helpful and attentive. We enjoyed our stay at this hotel.

We were woken up at 3 a.m. by a very loud rattling sound that sounded like it was coming from the plumbing. It lasted for 30 minutes! The Wi-Fi did not work. There was no hot water to shower. The bed sheet was disgustingly dirty and the walls were dirty. The hotel tried to charge us for breakfast even though our booking showed that it was free. The view from the room was terrible - see in the pictures I have uploaded.

Food is excellent. They have variety and each day is a new dish. Staff is very polite and friendly. Hallway ventilation and lighting are very poor. They probably have AC in the hallway (from elevator to your room) but it is never on making the air stiff and overbearing (made worst because of the temperature outside, very hot and humid). Same for illumination in the hallway, there is light but not on, you have to search for it and switch it on (not fun when your eyesight is poor in darkness).

I stayed for just 1 night but it was fine. Food was good and room was clean. Overall it was a good hotel for short stay and also budget friendly.

Nothing fancy but it is nice, well maintained clean, nice and friendly staff and breakfast is good. Not too many choices but what is there is of good quality. I can recommend this place

Great hotel - courteous staff and good location (5 min to metro). Breakfast was good. No complaints. Happy with the stay.