Hotel Arena Palace Montreal

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Worst hotel I’ve ever stayed in! This place should not have a license to operate. Between all the hallway yelling at all hours of the night, street noise, unhelpful and unprofessional staff, I genuinely don’t feel safe.

The ad says free parking is available. Ha! They don't have a parking lot. The only parking is on the street, and if all the spots are gone, well, too bad! I had to park two blocks away. Aside from that: the place is clean; there were no bed bugs, cockroaches, mice, rats or anything at all like that. The bed was comfortable. There are no towels or wash cloths provided; bring your own.

Room overall was clean but had a strange odor to it.

This place is overpriced for what you get or don't get. Shared 1 shower, 2 toilets, no fridge, kitchen or facilities. Old tiny rooms with nothing but a bed and sink. Noisy and smelly. No aircon but a ticking ceiling fan.

We arrived at the hotel and left almost immediately without even bringing our luggage inside. The place was absolutely disgusting. The entire building smelled heavily of cigarettes, everything looked dirty and greasy, and the overall atmosphere felt unsafe and uncomfortable for families. There were random men walking around the hallways in their underwear, which was completely unacceptable, especially since we were traveling with a child. The room itself was terrible — dirty, poorly maintained, with the sink and shower separated in a very strange and uncomfortable way. On top of that, the hotel openly displayed political symbols on the facade, including a Palestinian flag, which made the environment feel even more uncomfortable and inappropriate for what was supposed to be a neutral place to stay. We informed the staff immediately that we would not stay there because of the smell, dirt, and overall horrible conditions, but despite leaving right away and never using the room, they still refused to refund our money. This was one of the worst hotel experiences we have ever had. Avoid this place at all costs.

The security camera is installed. Is it good? Good to give me upgrade for room with its bath and lavatory facility without extra fee.

Everything was average not so good not so bad . But next time i dont go there

Personnel sympa et prix non dispendieux

This is basically a boarding house. Communal bathroom. Private room was basically a bed with a desk and a sink. The staff member was pleasant. Overall it was fine for 1 person for a night. I wouldn’t stay here with a family or couple etc. Also I walked from the train station with a rolling suitcase. Very convenient location.