Premiere Classe La Rochelle Nord - Puilboreau

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Very friendly and helpful staff who made us feel welcome. Nice room and good location.

Très bon rapport qualité prix

A few small issues at start of stay that were efficiently rectified. Otherwise pleasant stay thank you. Kind regards. Philip Smith.

Usual multiple occupancy hotel. Building work going on next door which was noisy in the morning. Reasonable free parking. Was moaned at for parking our motorcycles temporarily near to our rooms, which were on the first floor, with access only by steps. This was done so we could unload the bikes to put our gear on the floor, before trudging it up the stairs. Some understanding would have been appreciated but no. Room was adequate and bathroom area was worn. Place could do with a facelift. Lots of places to eat within a short drive/long walk. Probably wouldn't stay here again.

I booked for 9 people, 2 families, 4 adults and 5 kids. They provided 3 rooms, fitting 1 or 2 adults per room. Not the best idea if the family wanta to stay together. The rooms were clean, but very minimalistic and tiny. Reception was servicing french speaking guests first, then the rest. One of the rooms was not prepared for our arrival. I would never come back as a family, however i might stay as a single person.

The door didn't close without us slamming it, some staff were very friendly but others were quite rude and didn't tell us when the breakfast buffet moved next door until we came downstairs and reception was locked so we knocked until someone answered. The area around the hotel is lovely but the hotel itself isn't the best. It's old, with black mold in the shower railing, orange soap scum staining the curtain and poor ventilation, even worse AC. Says the soap etc is included but provided only one hand soap which was poorly functioning as the bag inside the dispenser was broken. If you like lizards we did see one outside though, very cute.

It was absolutely disgusting! We had to leave the room after 10 minutes as it was infested with mosquitoes; covered in bites! No offer alt room or apology. Had to move, & pay more, to another hotel. Asked for a refund told one couldn’t be given & have to email. Email keeps bouncing back can’t not make contact. Have tried to complain via Hotels.com. Getting no where and no response. Hotel needs closing and refurbing. Staff need training and Hotels.com need to have a better complaint system. VERY UNHAPPY

We expected a kettle in our room in order to make soup, tea, coffee etc. The Google map showing the location of the property was also very misleading.

Good cheap hotel

The property is basic but ok for a cheap night away. It is about 4 miles into La Rochelle Center so need a car. We only had one problem as the bathroom door was difficult to slide across.