La Quinta Inn by Wyndham San Diego - Miramar

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The desk clerk was rude and disengaged, really jittery like he was high on something. The entire facility smelled like cigarette smoke, I ended up leaving the night I checked in and didn't stay.

Check in and check out easy staff friendly Rooms clean AC works great Would stay again

Our stay was okay overall. The staff was very friendly, helpful, and quick to assist whenever we needed anything, which we really appreciated. The room could have been cleaner, though. There were some areas that needed attention, such as the walls near the toilet, the floors needing to be swept and mopped, and the sink was clogged. With a little more focus on cleanliness and maintenance, this would have been a much better experience. The staff’s kindness was definitely the highlight of our stay.

Room was clean, staff is helpful, and price was reasonable. We stayed there with a few different families for a tournament and it was convenient and comfortable for everyone. It’s also right off the freeway and there are a couple restaurants within walking distance.

Plenty of parking. Close to freeway and shopping.

Arrival (Monday): My assigned room was not ready. I waited 30 minutes for a reassignment, only to receive a dated, gloomy room with grease stains on the bathroom walls, rusted sprinkler heads, and stained floor tiles.Hygiene Issues: The shower stall contained a long hair from a previous guest. When I moved the bath mat, the floor underneath was visibly filthy. Housekeeping Failures: My room was completely skipped on Tuesday. Manager Meeting (Wednesday): I met with the property manager and showed him photo evidence. He agreed the room condition was unacceptable and explicitly promised to "make it right" if I agreed to stay the remainder of the week. The room was finally cleaned that afternoon. Continued Neglect (Thursday): The room was skipped again. The front desk dismissively stated cleaning only happens every two days. Checkout (Friday): The property manager was unavailable. The front desk clerk brushed off photos of the dirty sink, shower, floor, and mirror as "normal," refusing to assist with the manager's promised adjustment. I honored my end of the agreement by staying the entire week based on the manager's word. I attached the photos of the room's condition as proof and emailed the manager as he requested. .I request a MINIMUM 50% refund to settle this matter. Anything less would be an insult.

Giod

The room looked to be recently remodeled which was nice. The bed slept well however the pillows where terrible much like small bean bags. There was a police chase that ended in the parking lot with a gun stand off. No fault of the property just maybe being located right off the freeway or maybe it's a common California thing.

the kids enjoyed the pool. bring your own towels. the pool towels are very small. the kids enjoyed the breakfast. the parking was free. it was just ok. we stayed for a soccer tournament.

Toilet water running all night. Called front office and was told I had to wait because people were being checked-in. No one called back.