The Wood Norton

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The Hotel its self is stunning, beautiful period building and amazing grounds. What let this hotel down was: The floors in bedrooms were still quite dirty and furnishing/wall fixtures were dusty. Information about our stay was handed on a piece of paper and I would expect it to be in the room. Not a bad thing, but generally passwords, restaurant opening times etc would not be on a handout. We were told the bar closed at 4pm Saturday so our party stayed out, when actually we could of all come back and been able to grab a “nightcap” before midnight ( after a very difficult day attending our friends funeral and wake, we would have preferred to be in a more relaxed atmosphere instead of a busy town) Sunday morning breakfast was chaotic, and felt very rushed. The senior staff appeared to be a female, who not only closed the restaurant door and demanded we go another way, but continued to stomp around , slamming doors, cups and cutlery like her job was an inconvenience. This made me feel very uncomfortable, heightened my anxiety and others in my party felt like we didn’t belong there. This was the downfall of our already emotional visit to Fladbury. Also regarding breakfast, the eggs Royale and Benedict were cold and the full English lacked sustenance, one sausage and slice or bacon for the price of £25 seems a little disappointing.

Front of house and restaurant staff amazing. Very helpful. Great breakfast, plenty of choice.

The room and property were clean. If not staying in the main house be prepared to carry bags upstairs.

The restarant food was very good albeit a little over priced, and a nuce selection on the breakfast menu.

Lovely grounds and building. The staff, especially Shabila, were welcoming. Shabila is relentless in ensuring that everything is satisfactory. We stayed on a Sunday and so it wasn’t busy and there was a relaxed atmosphere. Excellent evening meal and breakfast. We had a good price for the room, so it was excellent value for money. The only suggestion would be to look at the heating in the Pear Tree rooms. It was very hot.

Ok breakfast sauce wasn’t good and was under cooked bacon a bit tasteless. Staff v pleasant in breakfast room

The reception at the hotel was excellent, however the evening menu and food was disappointing.

Room freezing on 1st morning and like the sahara the second. Shower

Went to stay here for a night with my husband and loved it. I loved the bath in my room as the water pressure was good and I could watch the tv while I was in the bath. The grounds were amazing and I can imagine how it would look in the summer months. The buildings themselves were very well maintained and absolutely stunning. We had breakfast with our stay too which was spot on too. Would definitely come back again. x

Beautiful building and setting, evrything lovely in the room, friendly & helpful staff and excellent choice and quality food for breakfast