Veer Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Hotel x berapa bersih

Great place to spend holiday with your family

Good and pleasing

like: cleanliness dislike: The wall between room not soundproof. can hear neighbor talking

Room was paid and confirmed but when l arrived was told by the staff that was no more rooms available, and they will not confirm until 24 hours , l was taken by surprised , these has never happened. Didn’t know that expedia has this kind of ruling. Tried to get my refund from Expedia but there was no refund button which will appear , then l realized that my room was actually given away by the hotel . I had a long day travelling it was midnight and was fed up with the stupidity l had to deal with . Since they didn’t honour the agreement Online I just wanted my money back and find another place . Not wanting to refund me my money they offered me a room which smelled musky l refused, that’s not right thing to do. It was raining as l was about to drive off , the receptionist came and said they will give another room which is better since it’s not my fault. Glad they admitted it’s actually their fault, I decided to take the offer as we were so tired. The room was good except that it was not clean properly as there were few lizards dropping . Other than that it was fine