Miami Heat Beach Resort by Cocotel (Miami Heat Beach Resort)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

This was the worst place I've ever stayed, they had taken all the TVs out of the room they still have the place where they were on the wall TVs were gone. They didn't have Wi-Fi in their rooms though I eventually was able to get the executive Wi-Fi from them and it worked in the room. They had bugs in their room though it was clean it just had bugs. And I didn't stay the second night cuz I was so happy with the place and they told me they would refund my second night and I have not received my refund. So I would never go to this place again and I would never recommend it to anybody.

T.V not working, restaurants close,don't have food service

Awesome place. Only the rooms need upgrading.

the location is perfect true beach front property but the rooms need to be removated.Bathroom undersink door cabinet missing and falling apart.Toilet seat missing .AC sounds like a diesel truck engine.Cable and WIFI not working .TV not working.I complained about the toilet seat cover and I was asked if I really need one.The place set up probably used to be nice but the gardens and the grounds need to be spruced and cleaned.Love the infinity pool facing the ocean.Restaurant food pretty good .Price not bad .Place seemed pretty safe.

I does have a wonderful view of the ocean

beach

Amazing place

Very poor. Rooms gfirst given with toilet plate missing and no water. Too noisy in the dining . Executive room upgraded without toilet paper holder. No soap and shampoo holder. Room is too small. All surroundings is wet. Not recommended and very unsatisfactory review.

Rusty motel, charging hidden fees, toilet seat cover missing, doorknob can't hardly open. Charging 1,000 pesos each extra kid

The place was DIRTY. . from the entry to the reception. . to the passage going to the rooms. Guests come from the beach without showering and directly goes to the pool area. When we arrived there were no staff cleaning the corridors for water and sand. Room is very sparse. Towels you need to request. Breakfast time is chaotic. Toilet door is almost dilapidated. The room is supposed to be “Premium” but there is absolutel nothing remotely in this room that is premium. Lessons learned for me not to trust in pictures. The eating area is literally at the beach fromt leaving very little beach sand to move around in. Everything in this place has to be paid for. We immediately left after checking in and looked for an alternative resort. Am glad of this decision. I paid substantially less for the same 4 pax room but is much cleaner, well appointed and much much quiter place with a much better beach. Although I paid for 2 nights at this resort for a room we didn’t sleep in and paid extra 2 nights for another, I would gladly do it all over again.