Radisson Blu Azuri Resort & Spa

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The grounds are beautiful. The staff was excellent. We had a junior suite that had a plunge pool. It was perfect. The breakfast and dinner are buffet style if you have the half-board package. The selections are good. The other restaurants are included in the all inclusive package or you can charge the bill to your room. The pool is gorgeous with ample seating. The beach is very rocky. Not swimmable unless you utilize the motorboat that they will take you out to the swim platform which is about 50 meters offshore. They do have a sister property with a complimentary shuttle that has a beautiful snorkeling beach. Overall, we would definitely stay here again.

Overall standard of rooms were good, same for the facilities. We found the service level and assortment of food to of lower standard than we expected. Not great value for money.

Everything was great

Overall it is a good resort but the quality of the food is poor. They need to rectify this. From what I have read and from my own experience this is a problem throughout Mauritius. I would not return to Mauritius.

Everything about it was good.

Arrived to find out we had to pay extra for one room because we were two guests

The first question asked at check “how & who did you book with? I said Expedia & we didn’t get the same service as those booked directly with Radisson! No cold towels, very slow mediocre experience compared to others! We had the only one bedroom private pool villa, it was nice, spacious, the pool was wonderful but a lot of black mold in the shower that they did nothing about after we asked them to remedy it on 2 consecutive days, we had a hornet nest they did remedy. The suite had no ice bucket or umbrella (no big deal) but they treated us as if they didn’t believe us and insisted on checking themselves to see, sheets and towels were old & worn, full of balls, pillows need to be replaced or restuffled, mattress is tired, the value is not there for the price of this suite compared to other smaller private pool rooms! The food was our biggest disappointment, we chose this hotel as they said they could provide dairy free and gluten free diets but it lacked choice, would wait for an hour for GF/DG crepes, no desserts, breakfast buffet was good, dinner buffet was dreadful, repetitive, on weekends when locals stay the food was much better quality & variety! No bananas, no lettuce for salads, many excuses including the cyclone (lol), it had nothing to do with it!!! Half board is a joke! NO drinks included, not even basic water, Nespresso in room is ‘chargeable’ as is everything!!! Would not stay here again! Many other choices for better value on the island!

Really enjoyed our stay, relaxed atmosphere. Was isolated.

Everything was perfect except miss sheetal at the reception lacks customer service skills. I was a resident of the hotel for 2 nights and on my last night at the hotel my elderly parents who cannot walk comfortably, i decided to accompany them to their room. She told me not to accompany my parents because its the company policy that strangers do not need to have access to other client’s room. My mom told her both are my daughters are residing in the hotel even that she insisted not to accompany my parents whereas it didnt create any problem when my sister checked in on the same day and i accompanied her. Also, my parents could have been given a ground floor room instead of a first floor room. But overall our stay was a nice experience.

Everything was wonderful